Tiger Airways is out of action until at least August 1, but if you hold a Tiger ticket for a point after that date, you might well be thinking “I wish I could cancel that ticket and fly with someone a tad more reliable”. Thanks to some stern words to Tiger from the ACCC, that’s now possible for August flights.
If you have a flight booked with Tiger in August, you can now cancel it and receive either a full refund or a credit note (our advice: go for the refund). The only condition is if Tiger is reauthorised to fly by CASA, you’ll have to ask for a refund within seven days of that date. That hasn’t happened yet, so there’s nothing to stop you getting a refund right now for any flights you did have booked on Tiger in August.
If you take up this option, you won’t qualify for the special bargain fares Qantas, Jetstar and Virgin are offering to Tiger customers whose flights have actually been cancelled. However, if you get in far enough in advance, you should still be able to score a reasonable deal. (That said, it seems many Tiger customers don’t want to pay for alternative flights, but at least this way you get the cash back.)
Thinking of going for a refund? Tell us why (or why not) in the comments.