If you’re on a Telstra postpaid mobile contract, chances are you’ll already have received a letter from the telco explaining a new change that will kick in from March 20: switching from charging in 30-second blocks to 60-second blocks. Unsurprisingly, not all customers are happy with that change.
Nick at our sibling title Gizmodo has a detailed report on the issue, including comments from Telstra’s lawyers on how they can vary the terms of a contract even after it has been established. Telstra calculates that most customers on cap plans won’t notice the difference anyway, as they don’t spend the full value of their cap. The biggest impact would be on customers who routinely make very short (sub-30 second calls), who could see costs rise quite a bit.
Impacted by the change? Tell us your reaction in the comments.