Call centres can often be pretty drab places to work, but it doesn't have to be that way. The call centre used by Queensland's Policelink service combines green principles and colourful, functional design to create a vibrant, effective work environment.
Occupying half of the purpose-built Dandiiri Contact Centre, the centre employs a total of 370 workers on a 24-by-7 schedule. A water-based chiller beam system provides effective cooling throughout the building with minimal energy usage and without recirculating the same air endlessly, and there are even cooling slots built into the desks to ensure PCs don't overheat. (The building has a six-star Green Star rating.)
Areas can also be converted easily; the training room pictured below has sliding desks which can be pushed against the wall to create a command centre if there's an emergency which needs a specific team assigned.
See the pictures below to check out the centre in more detail.
Pictures by Angus Kidman, Martin Aungle and Queensland Police. Angus Kidman visited Dandiiri as a guest of Dimension Data.