The ACCC has form when it comes to exposing dodgy tech promotions, having busted HP over its less than stellar cashback offers and taken Nokia Care Centres to task over substandard service. Now it has taken Panasonic to court over a 2008 promotion offering a free Wii console with some TV models.
The big issue with this promotion was that consumers were required to submit the serial number from their TV within 14 days of purchase, meaning if the TV wasn't delivered in that time frame, the consumer couldn't get the number and apply for the offer. That's a definite no-no according to the ACCC:
It is not enough to give the impression that 'conditions apply' to an offer in circumstances where particularly unusual and onerous conditions may render a consumer ineligible to receive the goods or services offered.
Got your own horror stories of trying to get bonus offers with electronic goods? Tell us in the comments.