Both Qantas and Virgin Blue have recently begun promoting mobile check-in, which lets you download a boarding pass direct to your smart phone. It’s a great idea, but a disappointing reality — at least if you’re flying Qantas and using a BlackBerry.
Qantas’ own site suggests that you can use a BlackBerry for mobile check-in (assuming you’re travelling from an eligible airport). Using the Pearl 3G, I was certainly able to check-in and have an SMS sent with a link to my boarding pass. However, when I actually clicked on that link, I got a stream of error messages as pictured above (click for a bigger version), suggesting that there was no way the bar-code was going to be displayed on my phone.
The BlackBerry is the second-biggest-selling smart phone worldwide, so Qantas not supprting it would be surprising to say the least. Given the error message pictured, it’s also possible that the Qantas check-in server was having a bad day — but that’s hardly a glowing testimonial for the option either. Either way, given how often I fly, I hope it gets fixed soon. If you’ve successfully used a BlackBerry to check in on Qantas, reassure me in the comments.