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As part of a long-scheduled upgrade, the ATO switched to a new tax-processing system in early February. That led to some delays as the system was slowly brought back online, and those delays were further exacerbated when a processing error meant that many assessment notices were being printed incorrectly, a problem which wasn't solved until late May. As a result, the ATO now has a backlog of 100,000 returns that are more than 30 days old.
That's bad news if you were expecting a refund. If you are experiencing financial hardship, you can call the ATO on 13 28 61 and ask to have your return expedited. Returns not paid within 30 days also attract interest payments. For full details, hit the ATO link below.