Once you've used a smart phone, it's hard to imagine how you survived without one. But despite the undoubted convenience of access-anywhere Internet, documents and contacts, only one in six Australians currently uses a smart phone.
That figure comes from research firm Telsyte, which suggests that while 16% of local the workforce uses a smart phone, amongst general consumers the figure is just 12%. Telsyte suggests that three vendors are competing to dominate the space: Apple, BlackBerry and Android. That's not great news for Nokia or Microsoft, though the former still has the largest number of phones in the market.
The reality is that we're not going to see a single dominant vendor, nor do we want one. (I'm personally a total BlackBerry fan, but I can see how the iPhone appeals to a large number of casual users, and the open-source promise of Android will grab others even if Google likes to clamp down on its potential in practice.) What features do you think are needed to grow the smart phone market? Share your wisdom in the comments.