Cap plans — where you pay a fixed amount each month which entitles you to a certain number of calls and texts, and then pay if you go over those totals — have become the dominant option for post-paid mobile phone plans in Australia in recent years. They can represent great value, but one reason phone companies like them is because they can also represent pure profit: many users won’t use anything near their limit, and thus will effectively be paying for more than they actually consume.
Corporate IT departments are very keen these days on ‘pay for what you use’ services, but individual cap plans go in pretty much the opposite direction. So we’re curious: if you use a cap plan, do you carefully monitor your usage? Or are you happy just to pay a fixed fee, even if you don’t always consume it in its entirety? Do you start making more calls on your mobile at the end of the month? Share your experience (and your money-saving tips) in the comments.