If you’ve often had the impression that phone advertising is only just up the moral scale from the bloke flogging you a cheap TV set in the local pub, you’re not wrong. The Australian Competition And Consumer Commission (ACCC), normally a highly restrained and legally minded body, has received so many complaints about dodgy phone advertising that it felt compelled to issue a press release denouncing the “lack of clarity in phone service advertising”. ACCC chair Graeme Samuel didn’t mince his words:
“Complaints to the ACCC indicate consumers are fed up with getting charged more than they bargained for when the bill arrives, and getting less value than they were promised in the case of phone cards.”
What’s the worst example of deceptive phone advertising you’ve encountered? Share your shockers in the comments.