Communication begins with good listening skills. Strong listeners are more empathetic and are better at solving problems. If you're looking to better your listening skills, consider the following: wait for the person to open up, ask empowering questions, be patient, and remove all distractions. It helps to reiterate what is said:
Summarise and restate: It is also very useful to summarise what the speaker is saying and restate it in your own words. This is a form of reassuring the speaker that you have truly been listening to what he or she is saying. It also provides the speaker with an opportunity to correct any mistaken assumptions or misconceptions that have may have arisen during the course of the conversation..
Everyone has different ways of listening and expressing themselves. Try what works best for you. What are your best listening strategies? Share them with us in the comments.