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Tips for Talking Your Way Into a Job
Posted by Kevin Purdy at 11:00 PM on August 28, 2008
It takes a lot of work to find a great job and make your resume stand out, but that all led up to the big moment—the one where you stop planning and writing and start actually talking to the people you may soon work with. We're offering up a few tips on staying cool, telling your story without bragging or boring, and being prepared for any curve balls, so take a look before you pick up the pinstripes from the dry cleaners. Photo by jeremyfoo.
Preparation, preparation, preparation
You can't always tell which way an interview might go, because recruiters and managers think and feel differently day to day—just like real humans! But being able to cover all the common ground about your work experience, your thoughts on the job to be filled, and knowing that you handled all the cordial introductions and interview etiquette right can keep the surprises to a minimum. The now-defunct Membox site once rounded up some seriously comprehensive preparation advice, now available through the Internet Archive's Wayback Machine, that we found pretty helpful. It might seem back-to-basics for those in the job market for a while, but that's the idea: Nail down the basics of good interviewing, and the difference between hiring you and someone else are a few much-finer points. Photo by fuzzcat.
Flip an interviewer's mind tricks back on them
Hypnosis hacker and general mind-tweakerr Vj Vijai explains in a presentation at O'Reilly's Ignite event how to use (hopefully) subtle mental and emotional tactics to leave your interviewer thinking everything went well and good, even if you had a few "I don't knows" in there. Practice "Syncing," for example, to put yourself closer to the interviewer's mindset:
People like people who are like themselves. Syncing is way by which you can establish deep rapport with anyone by mimicking their physiology. By sitting in the same posture, nodding in the same way, breathing at the same rate, you can create a strong connection with the interviewer.
Don't plan to become a watch-waving master manipulator and get by with woefully inadequate responses. Instead, consider working one or two subtle techniques from these ideas into your interview game. Here's Vijai's short presentation:
Differentiate yourself
It's completely unfair, but totally true: The guy or gal with the best skills and closest fit to the work description doesn't always get the job. That's often because so many applicants have similar qualifications, and often because, well, the hiring team just liked Johnny for no particular reason. Don't leave it up to chance or lottery pickings—make yourself stand out from the field. As the Brazen Careerist writer Penelope Trunk tells it, having an actual story about your career, or your skill set, helps in more than one way:
The problem is, most people can't figure out a story to tell about themselves, so they start listing facts. This is boring, and research shows that listing facts about ourselves instead of telling stories actually makes us feel disjointed -- which is, of course, no good in an interview. Compelling stories make us believe in ourselves. So find a story arc to your career, and tell it during every interview.
Another idea we've liked: Presenting an agenda for your first 100 days on the job, as described by job applicant and "Slacker Manager" Brendon Connelly. Even if your goals and ideas don't match up exactly with the firm's likes or wants, you've ascended to more than just a B.A. and some start and end dates. Photo by (meagen).
Put your people skills to work
Before the interview, find out what you can about your interviewers, and future co-workers, using both Google and tools like LinkedIn, as suggested by blogger Guy Kawasaki. If that's as social as you want to get, fine, but if you're any good on the phone, scheduling an informal, informational-only interview with someone in a similar position to the one you're applying for can yield insights that will surprise your interviewer. Finally, once the test is over and you're back at home, take a maximum of 10 minutes to write a quick, effective thank-you note. How can it hurt to show a company that you're quick at getting back to people, considerate of others, and (potentially) a good writer?
There's not a lot of hard science to interviews—just people who have done it, people who do it from the other side, and all their advice. What specific tips or tricks have you used to score a job? Tell the tale in the comments.

Comments (AU Comments · US Comments)
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Duane
Posted 11:36 PM 28/8/08
@Duane: "...that the other candidates don't." Me talk good one day. :(
Duane
Duane
Posted 11:35 PM 28/8/08
When I was briefly laid off and working with an outplacement shop, the term we came up with was to be "comfortably confident" in your abilities. Don't go into an interview trying to convince people to believe that you know X, go into an interview knowing X and have the confidence that the people interviewing you will get that from their questioning.
With that approach in hand, I typically spend interviews explaining to the people that while I have the skills they asked for, what I also have is X Y and Z that they didn't even realize they need yet. What have I got that the other candidates doesn't? Assume that everybody walking in the door has what the requirements said, now how do you differentiate yourself? Walk out of the interview having reset the standard for what they think they need in such a way that you're the only one that can fill the spot.
Oh, and one don't - and by that I mean DON'T! Please don't be so comfortable or confident that you refuse to answer the interviewers questions. I used to work at a coding shop where we asked people to write code, or answer puzzle questions, and every now and then somebody would blow it off and say things like "Normally I'd just look it up on google" or something like that to justify their lack of a good answer. That never works. That's you telling the interviewers they are idiots for asking the question. If you believe that, fine, but don't expect the job.
[www.commutesmarter.com]
Duane
brownie
Posted 12:09 AM 29/8/08
I would be careful with thank-you notes. Consider the role you are applying for and the personalities of the people you met during your interviews. Personally, I find thank-you notes transparent and annoying - I dislike the implication that my judgment can be influenced by niceties. Perhaps for certain kinds of client-facing roles a nice thank-you note might be a plus. Just use your (well-formed) intuition and adjust to the situation.
brownie
PatrickTulskie
Posted 11:59 PM 28/8/08
@Duane: "Normally I'd just look it up on google"
+1 to that. Interviewers hate that. They don't care what google knows - they care about what you know. If you answer that to any question without even trying then it looks like you just look up everything on google. It's fine to look up stuff on google, but if you don't have the knowledge to get started on a problem then you probably aren't what they are looking for.
Also - these days if you're looking for a REAL job and the interviewer is using those stupid questions that they ask at every interview then I gotta say I'm greatly turned off to the company. That sort of stuff does not look at me as a person - it looks at me as a drone who can dodge those stupid questions. I much prefer an interview where you have a normal conversation and talk about the job and the company rather than "if you could go back and change one thing about your life..." When they don't ask the stupid questions then it's a sign that I'm being hired and respected as a person and not a monkey.
PatrickTulskie
SamburgerHandwich
Posted 12:55 AM 29/8/08
In my last interview I knew I had the technical skills so I didn't even try to impress them with that. I just focused on the fundamentals I follow and my GTD attitude. I didn't brush off the technical questions, but I always brought it back to the big picture. I didn't know everything they asked, but I think my approach more than made up for it.
The syncing and story stuff is good.
SamburgerHandwich
Cervantes3773
Posted 12:51 AM 29/8/08
@brownie: I tend to agree with you, but a thank you note coupled with a good follow-up question is a good alternative.
For example: Thanks for the interview, blah blah blah. I was impressed with (your supercharged coffee machine, efficiency, atmosphere, whatever impressed you). I have a question about (work life balance, working from home, customer base, etc).
Cervantes3773
LeeHunter
Posted 1:27 AM 29/8/08
The interviewer will almost always invite your questions. Don't blow this opportunity by just asking about benefits (i.e. what's in it for me?). Prepare at least one well-informed and relevant question that demonstrates that you know something about the company and that you're interested in what they're doing and the challenges they face. How's that MicroFoobar project going? Are you still having problems in the southern California market? Have you been happy with outsourcing your tech support to Outer Mongolia?
LeeHunter
strongblackcoffee
Posted 2:49 AM 29/8/08
@LeeHunter: I agree!
I found that some good questions to ask are:
Does the latest piece of news (merger, bought up, etc.) affect the department, and how? (shows your preparation and reveals how clued in the people are)
Projected growth, new position or replacement?
How exactly do the first 3 months look in the job? (is there a project/ piece of work that they have waiting for you etc.)
How does your daily workday look like? (only makes sense with a line manager, not personnel manager, and with this question you find out how happy they are in their job, and in turn, what you can expect from them)
I've been through the process recently (last week, that is), and was offered the job =)
I knew the stuff about the synching etc., and used it in interviews. When I was asked: Why do you want to work for our company in particular, I always replied that I'm not necessarily need to work for them, because the job content etc (what is important to me) matter more first, then always added that this job offered matches that, also that during the conversation, this was confirmed, and I like (enter other stuff here that you liked from the interview) - that way you match them and let them look good
strongblackcoffee
superbadgirl
Posted 4:12 AM 29/8/08
You can't talk yourself into a job, but you can certainly talk yourself out of one. I just had to hire two mid-level staff, and the interviews were eye-opening.
Telling your potential new boss "You SO need me!" is a no-no. Insulting the current product/advertising/marketing effort and explaining how you'd do it better/differently (unless asked) is a big no-no, too.
My best tip is that if you don't have actual experience in a certain area, explain how other experience you have would translate over.
Ex:"I don't have direct experience in writing annual report copy, but I believe that my extensive experience with writing press releases and other PR materials will translate, and allow me to be very effective in the position."
superbadgirl
Kneel_before_Zod
Posted 1:12 AM 29/8/08
There is always the possibility that you could just be yourself. Therefore ensuring that if you actually are a good fit for the organization that you are applying with you will see it in their responses immediately.
What's the point of trying so hard to get a job with people that you have to put on an act for? Sounds like a sure way to put yourself into a job that will eventually make you unhappy and unproductive....and searching for a new job again soon.
Kneel_before_Zod
Michael@ Awareness * Connection
Posted 7:01 AM 29/8/08
The thank you note is a powerful often overlooked one.
Michael@ Awareness * Connection
sideshow
Posted 8:36 AM 29/8/08
"...I'll be the number two guy here in Scranton in six weeks. How? Name repetition, personality mirroring and never breaking off a handshake."
This nonsense about "mimicking their personality" is absurd. If they are asking mind trick questions in an interview, chances are they'll play mind tricks when you work for them.
How bout try this:
Be genuine, be confident w/o being cocky, be polite, be talented.
sideshow
ugly
Posted 10:07 AM 29/8/08
I just got through a lengthy process to find a good candidate for a job here, and from the other side of the table, I can certainly say we didn't hire any of the people that sent us thank-you cards. Without exception the interviewers found this creepy and discounted people that might otherwise have been good at the job.
I definitely think that the preparation step needs to be addressed. Too many people arrived late, too many people didn't know what the job actually was, only that they'd applied for this position among many. We always gave the candidate time to ask questions and only a few even bothered, but the entire short list of people had asked a few questions not only about the job, but also about the company and the team.
ugly
superdx
Posted 10:27 AM 29/8/08
My company runs a small tight knit team. We look for quality candidates that know how to find solutions even if they didn't know it in the first place. The most important quality in my scorecard is that our people know how to ask questions, be it at our customers, with each other, or simply formulating the right question to find the result in Google.
I don't want people who have a very solid skill set and then that's about all they can do. There's no room for improvement and seemingly no motivation to increase their skill set. This describes 98% of the people in the work force. They just want a steady paycheck, do their 9-5, and go home. So I don't particularly care that someone knows X, Y and Z. I'm more interested in the fact that they can pick up F G H M N O P and be competent at it in short order.
Experienced people are great. But they are too limited in how they think. They might have the "vendor product lock", which means they firmly believe that a certain product is the solution to everything. Huge corporations will want these people, and if you want a job crunching reports and code, by all means, show your experience in X Y Z. But if you want something more rewarding and challenging like a start up, you need to show adaptability and smarts. And admitting that Google is a good place for answers is a good first step.
superdx
smugjerk
Posted 10:44 AM 29/8/08
Gosh, the negativity around thank-you notes is surprising. The writers of those notes must have done something to earn the "creepy" label, because many people I've talked to who have hired various folks have generally appreciated thank-you notes as a nice gesture, although to be fair it's probably unusual for a thank-you note to put a marginal candidate over the top, or knock a great candidate down to second place.
smugjerk
leftist
Posted 5:16 AM 30/8/08
Everyone claims to be an expert in job hunting and interviewing. It's impossible to know who or what to believe.
I got laid off a looong time ago and never got back on my feet. I made the awful mistake of taking some time off for my family, and have not been able to find anyone who would give me a shot since. It has been the most demoralizing experience of my life. Oh well, right?
leftist