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about:crashes Shows You Every Submitted Firefox Crash
Posted by Kevin Purdy at 10:30 PM on July 8, 2008
From the files of the Maybe New To You Dept.: While Firefox 3 should be a bit less crash-prone than its predecessor, it isn't bulletproof. Type about:crashes into Firefox's address bar, and you can see a list of your browser crashes, when they happened, and click on them to get details of what happened. Some of the reasons and reports might not be in plain English, but a little copy/paste-to-Google could help diagnose your problems. This will only list the crashes after which you clicked "Submit" on the resulting pop-up, so you might want to think twice before hitting "cancel" after your next sudden failure.
Comments (AU Comments · US Comments)
Dwayne hunte
Posted July 10, 2008 5:00 AM
Hi My fire fox keeps crashing every time i open my email in hotnail.com I have installed the new one firefox three
Ghostlove
Posted 11:38 PM 8/7/08
I just get "The URL is not valid and cannot be loaded." :o(
Ghostlove
bsts
Posted 11:24 PM 8/7/08
I haven't had one yet - FF3 rocks!
bsts
ThatRandomGuy
Posted 11:47 PM 8/7/08
About 90% of the time FF3 crashes for me when loading Gmail. I googled it and a bunch of other pple are having the same problem.
Checked the extensions and that's not it. I hear it's something having to do with loading Ajax sites.
I really need a fix
ThatRandomGuy
ChefReinhold
Posted 12:04 AM 9/7/08
@Ghostlove: Same here.
On Ubuntu Firefox crashes on random occasions when loading Flash, even with Flash10 beta2 (though it's a lot more stable than Flash9).
I also notice that when I visit Facebook than the cpu usage of my computer skyrockets. I believe it's the chat bar that does it but it's very annoying as it slows things down and causes the fans to blare inside my laptop.
ChefReinhold
gymtonic
Posted 12:04 AM 9/7/08
you know what was really wiered that FF crashed when going to about:crashes
gymtonic
AskTheAdmin
Posted 12:52 AM 9/7/08
"No crash reports have been submitted."
Awesome compared to my old FF2!
AskTheAdmin
bcarpent1228
Posted 12:41 AM 9/7/08
FF3 crashes consistently when accessing MS technet account. The FF3 beta version did not crash on accessing but i had to (1)start the downloader manually and (2)could not use the (incredibly awful) technet browse panel. (ps i did use the IE compatibility "User Agent Switcher")
so i use IE7 for my occasional MS access and FF3 for everything else - no real problem.
bcarpent1228
orlo
Posted 12:32 AM 9/7/08
FF3 has crashed a couple times for me, instantaneously closing. No reports were generated.
orlo
OX4
Posted 1:03 AM 9/7/08
I guess this doesn't work on FF2. I got an invalid URL.
OX4
mskadu
Posted 1:27 AM 9/7/08
Awesome!
mskadu
0zSpitt
Posted 2:10 AM 9/7/08
firefox only crashed on me when i ran anonymizer
0zSpitt
kli6891
Posted 2:50 AM 9/7/08
My firefox crashes at least 4 times every day, usually happening on sites like Gmail, Google reader or Facebook. :(
kli6891
Megan Fox iz Hot ^-^ -ph15h
Posted 4:00 AM 9/7/08
I found out about this last week typing random crap in
Too bad 80% of the time FF3 crashes for me, that dialog with the mozilla bug report doesn't show up and only shows the "Firefox has closed unexpectedly" or that DEP dialog crap. :| I wish I could have logged all the crashes.
Megan Fox iz Hot ^-^ -ph15h
dunvi
Posted 4:30 AM 9/7/08
I ahven't had FF3 crash yet. But whenever FF2 crashed for me, if I submitted a report there'd be an 80% chance of the report-sending-program crashing, which had a, oh, 40% chance of crashing my entire computer.
dunvi
ostracize
Posted 5:17 AM 9/7/08
@ChefReinhold
Second that problem on Ubuntu. I often open many tabs in a short amount of time and I've had it where one page in that whole list would cause the browser to segfault. So when I restart, I restore my tabs (don't want to lose what I was doing), and I have to as quickly as possible (before the offending page loads completely), try to stop every tab from loading completely before it crashes my browser.
This page was the culprit just last night:
[www.hecklerspray.com]
(might be interesting if it crashes anyone elses machines?)
ostracize
seasleepy
Posted 5:49 AM 9/7/08
@ostracize: (and ChefReinhold)
I had a lot of issues with Flash on Ubuntu (including almost every time I went to Youtube). Flashblock seems to have solved the problem for now, but I hope it gets fixed soon.
Also, for those who can't get about:crashes to come up, you may not have the Feedback Agent installed (which is presumably where the page gets its info from).
seasleepy
desigi
Posted 6:41 AM 9/7/08
After entering about:crashes in the browser, it reads:
"No crash reports have been submitted."
I love FF3!
desigi
CatamountJack
Posted 7:31 AM 9/7/08
Maybe this will help some of you with crashes... if you have Google Gears installed, see if disabling it fixes the issue.
I experienced a *lot* of crashes immediately after upgrading to FF3, most especially on some Google sites and on RememberTheMilk. After a little poking around, I found it seemed to be related to Google Gears. Since I disabled the extension a few weeks ago, I've yet to have another crash.
Anyone else had similar results?
CatamountJack
serotoninzero
Posted 7:58 AM 9/7/08
Man, FF3 crashed so much for me. I loved the new features I was using with it, but it wasn't worth it. I downgraded to FF2 after about two weeks of experiencing 20+ crashes a day. Some of these brought up the crash message, some just bugged out and vista said so. Whenever I tried to send info about the crash, it would never submit. I uninstalled every single addon I had, and it still did it. It did seem to do it most with my gmail account though more than anything. I too load like six tabs when I open up my firefox, so every time it crashed, I'd have to rush to close certain ones to avoid starting the process over. I'd really like to go back to ff3 though.
serotoninzero
dalekg
Posted 1:01 AM 9/7/08
100 crashes since launch day and rising. I use iGoogle as a gateway to my sights so I'm constantly there, seems to crash more consistently w/google than anywhere else.
dalekg
pratyk
Posted 12:20 AM 9/7/08
FF3 crashes atleast 5 times a day for me .. usually with Gmail, iGoogle, Facebook .. i am thinking of going to opera browser as FF2 just hogs too much memory ...
anyone with any solutions ??
pratyk
HeartBurnKid
Posted 1:39 AM 10/7/08
@ChefReinhold: Odd, I haven't had those issues on Ubuntu Hardy. I had an issue when running the 64-bit version where the Flash plugin would simply fail to load, but even this has gone away since I went back to the 32-bit version.
Best thing I can suggest is, run Firefox from a terminal window, and try to replicate the crash. Your terminal output can be useful for diagnosing the issue. Copy and paste the error messages into Google; if that gets you no joy, post about it on a site like [www.ubuntuforums.org]
Another thing I can suggest is uninstall Flash Player and install SWFdec; performance and compatibility aren't quite the same as the official one, but it's more stable
HeartBurnKid
kramed
Posted 11:51 AM 9/7/08
So I am not the only one that cant use FF3 for more than 5 minutes without it crashing. I ditched it rather quickly in favor of Opera 9.5 + Ad Muncher. I do miss the web dev toolbar and cs lite...
kramed
aarste
Posted 8:28 AM 10/7/08
Quite odd how some of you are getting crashes, I regularly use Google as well (only web search mind you). But what I did was not upgrade FF2 to FF3, I used a new Installation directory and created a new profile and imported my bookmarks from FF2, and imported passwords using the Password Exporter extension. I couldn't do cookies but Password Manager remembered my account names for sites I have an account at anyway. Its best to start over clean since apparently old about:config tweaks and other settings of any sort in your FF2 profile gets carried over to FF3 during the upgrade from what I hear.
Might also want to check your RAM is up to scratch too with memtest, good RAM can go bad over time.
aarste