Use a Sandwich or Coffee to Give Thoughtful Answers
Posted by Kevin Purdy at 2:39 AM on March 8, 2008
Web Worker Daily lets a chief web builder at HP.com tell a rare story—one of senior management leaving a meeting with his workers still respecting his answers and the consideration he gave them. His secret, strange as it might seem, was to keep his lunch sandwich nearby to immediately bite into upon being asked a question, along with a soda for quicker but still-important questions. This wouldn't work if you're the type to talk with your mouth full, of course, but substitute an acceptable-most-anywhere coffee or water and you've got a way to create needed pauses in conversation without, as the post puts it, "remaining silent for 15 seconds while staring at the ceiling." Might be worth trying at your next performance review or uber-frustrating meeting, rather than spilling forth with under-cooked ideas.
Tags: communication | conversation | food | speaking | top

Comments (AU Comments · US Comments)
There are currently no AU comments for this post.
HeartBurnKid
Posted 3:46 AM 8/3/08
Isn't this the premise of those Twix commercials? "Chew it over," and all that...
Just find it kind of funny that we have candy commercials giving out social advice.
HeartBurnKid
KenGirard
Posted 3:46 AM 8/3/08
The same thing used to be done with cigarettes, cigars and pipes.
Light up for a long delay, take a drag for the short ones... and no one thought it was rude.
KenGirard
holymogwai
Posted 3:46 AM 8/3/08
hmm..sounds rude to me, and i would get up and re-schedule.
holymogwai
brackenthebox
Posted 4:18 AM 8/3/08
One of my professors referred to this as his "Safety Coke". Not quite as effective after he told us that every time he took a drink it meant he didn't really know how to answer a question.
brackenthebox
leefur
Posted 4:48 AM 8/3/08
We have a douchey VP at my little startup who does this, and it rang indelibly false and pretentious. He was giving his "this is who I am" talk to the whole company (of 30) when he was hired. It was catered (Rubios), and he just kept taking these "pensive" pauses while 30 people watched him shove nacho chips in his maw.
Anyway, I wouldn't recommend this method :)
(Unless you bleed genuineness that could defeat this)
leefur
Amalas
Posted 4:48 AM 8/3/08
I could see this working with a water bottle. Water bottles are generally acceptable in meetings, so taking a swig to think something over wouldn't be obtrusive.
Amalas
Nealjs
Posted 4:48 AM 8/3/08
Ridiculous. Is it a slow day? Why is this even on Lifehacker?
Nealjs
dotancohen
Posted 4:48 AM 8/3/08
I would find it unusual that a senior manager would choose to eat in the middle of a meeting. If I were on equal footing, I would probably request that he finish his meal before we continue the meeting. Must be a cultural thing. In which cultures is eating a sandwich during a meeting considered acceptable?
dotancohen
Honus
Posted 5:18 AM 8/3/08
Bill Lumburgh would be proud.
... yeaaah.
Honus
sceo
Posted 5:18 AM 8/3/08
I've heard of this as a job interviewing tip. When you go in for an interview, they will often offer you a drink -- at least water. I read to ALWAYS take the water, for two reasons. One, it lets you pause and think about your answer. Two, people who TAKE the water are remembered a little bit more.
sceo
Ms. Pants
Posted 5:18 AM 8/3/08
The "smell the fart" technique.
(Please, someone be there with me.)
Ms. Pants
iain010100
Posted 5:47 AM 8/3/08
For my next meeting I'm bringing a big fat bowl of potato chips.
"Sir, do you realize our company has been in the red since you started here?"
"CRUNCH CRUNCH CRUNCH"
"How do you intent reverse the tidal wave of class action suits against us that you are directly responsible for?"
"CRUNCH CRUNCH CRUNCH"
iain010100
Rhywun
Posted 6:19 AM 8/3/08
My company holds lunchtime meetings all the time. Which I greatly resent because I much prefer to leave the building for lunch by myself. I *need* to get away for my sanity. But it's a convenient way to wring a little more work out of us.
Rhywun
jaxun
Posted 6:19 AM 8/3/08
I would bring in a bowl of Kellogg's Crunch for this technique, and sit happily crunching as the kudos rolled in.
"Brilliant, Johnson! Brilliant!"
jaxun
NerdGuru
Posted 6:19 AM 8/3/08
@sceo - Agreed, definitely pick water. The lunch can be the most important part of the interview, huh? There's a great comment on the original article over at WWD on using the drive over to lunch too. Take a gander.
@Honus - There's a little Lumburgh in every executive, isn't there? The one in my story is more reasonable than most, believe me.
Pete Johnson
HP.com Chief Architect
Personal blog: [nerdguru.net]
NerdGuru
Kaltec
Posted 6:19 AM 8/3/08
@Ms.Pants - I got the reference!
on a side note, i don't really think this would be appropriate, at least in the company I work for. Drinking, maybe... but the 'strategically placed pauses' would definitely be noticed...
ew
Kaltec
Studio717
Posted 6:47 AM 8/3/08
I find it a bit disturbing that it isn't acceptable to take the time to think before giving an answer.
Studio717
gorckat
Posted 6:47 AM 8/3/08
@jaxun: No- it has to that Raisin Bran Crunch, or w/e cereal is in that commercial with the guy crunching away, oblivious to the ass-reaming he's getting.
gorckat
scarabic
Posted 8:29 AM 8/3/08
Man, this post is full of labored constructions. I can barely understand it. He eats while thinking of his answer? And his workers respect him more? Did I get it?
scarabic
TheMelange
Posted 8:29 AM 8/3/08
Or, you could develop social skills and the self-confidence required to take a 10 second pause without crumbling beneath the fear of rejection.
...isn't this an ad campaign for Twix?
TheMelange
Hosalabad
Posted 9:01 AM 8/3/08
A pipe gives a wise man time to think, and a fool something to stick in his mouth.
If you need that much time to think during a business meeting, you have clearly failed to prepare. It's just business, either you know the answer or you don't. A meeting like the one in the article isn't exactly hostile takeover planning.
Hosalabad
gyffes
Posted 9:32 AM 8/3/08
I think this is great. One of the reasons people have populated (polluted?) their speech with "y'know" "um" "like" and ... well.. the like... is because they're using these words as verbal placeholders.
They don't really know what they're going to say next but as long as they're saying, "ummmmm...." some small part of their brain can go in search of a point and the speaker is -- if properly polite -- disinclined to take over the conversation.
This technique allows the speaker of the question full time to ask their question without need to resort to these verbal tics -- obviously, someone sipping or biting is not likely to interrupt.
Of course, if people merely thought about what they were going to say, we'd probably hear less of these bits of flotsom, too. But this is a start.
gyffes
spaceman7
Posted 11:02 AM 8/3/08
+ Watch video
spaceman7
backbaydk
Posted 11:57 AM 8/3/08
This might be the dumbest tip ever posted on LH. Ever!
backbaydk
Duane
Posted 12:25 PM 8/3/08
I found that if you simply tell a person to hold on a second, that you wish to phrase the answer correctly, then they will respect you more. It shows that you are truly thinking on the answer, rather than just blurting things out (right or wrong).
Duane
qrius
Posted 12:25 PM 8/3/08
this tip is not worthy of LH...
it's actually rude and strange. If I were the boss, I would right away even sense that it's a dumb technique to stall and give him/her less credibility.
qrius
Bob Brown
Posted 12:25 PM 8/3/08
I could picture the boss at Dunder Mifflin playing on this (The Office). And I can picture it to be quite annoying and a little funny.
Bob Brown
thelastdestroyer
Posted 12:56 PM 8/3/08
Funny, I've always wondered why i have so many thoughts in my mind.
Just kidding.
I agree with the others, this isn't really a tip.
thelastdestroyer
imajoebob
Posted 8:20 AM 9/3/08
I'm gonna guess former Senior Manager. If he needs that many pauses to think of answers, he's in over his head. If he thinks he needs to look like he knows everything, he's a fool who's in over his head. If he thinks pausing to formulate an answer is a bad thing, he's a fool who lacks critical thinking skills who's in over his head.
In case I'm not being clear, this guy is obviously in over his head.
imajoebob
dronnac
Posted 3:38 PM 9/3/08
Interesting, as I've heard about this technique this friday as I have to organize a Senior Executives meeting. One of the Big Boss' trick during meetings is to have cookies at hand, I found that to be weird at first but now I can start to see why. One can't always have answers to every question, a pause can help figure out a way to retaliate or change subjects.
dronnac
Gener4l_Ts0
Posted 3:37 PM 10/3/08
This is just dumb. Really.
Gener4l_Ts0