Give Constructive Criticism

Posted by Kyle Pott at 7:00 AM on September 8, 2007

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Effectively delivering constructive criticism can be simplified by remembering the "hamburger rule," and Nate's Productivity Tips weblog introduces this timeless classic.

When offering a critique, you begin with a constructive compliment on something the person does well (Otherwise known as the fluffy bun part). You then get to the meat of the matter, which of course is the constructive criticism part. Finally, you end with another constructive compliment (i.e. the other half of the fluffy bun).
Though I learned it as the "sandwich rule," this practice is highly touted in most professional public speaking courses and very easy to remember.

 

Comments (AU Comments · US Comments)

Rod Sherwin

Posted September 8, 2007 3:31 PM

The downside of this technique is that if you give someone a complement they don't know if there is criticism coming after it or not.

The best thing that has worked for me has been to preframe my question with "Can I give you some feedback?" And I make it clear they have the option to so "No" or "not right now".

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