Instantly look up addresses, search businesses, or add information to your contacts from content in your emails with Yahoo Mail Shortcuts. The Shortcuts feature, which can be tweaked within your settings, can read email addresses, URLs, phone numbers, calendar events, addresses, and “interesting picks,” and then offers context-specific options for each shortcut type. For example, if Yahoo Mail recognises an address, you can view a map of that address in a quick, handy frame or add the address to an existing or new contact (the contact management features in Yahoo Mail are really to die for). Gmail already has similar integration with maps and calendars, but this kind of tighter integration—especially with the robust contact management—is the kind of thing that makes Gmail look bad next to the competition.
The Agency Byte blog has a post on ‘scope creep’ – why it happens and what you can do about it.
“Scope creep begins at the moment when your client asks for something outside of the scope of work for which you’ve contracted (you do have a contract, right?). Naturally, they’re asking for this thing to be included at no extra cost. Actually, they’re probably not asking. They’re probably acting like it’s always been understood that this thing will be included. Duh.”
Defining Project Boundaries (and Keeping Your Client Within Them) [via Freelance Switch]
