Yesterday I flew all four domestic airlines — Jetstar, Qantas, Tiger and Virgin Blue — in a single day, without any of the delays I (or many readers) expected. I can’t recommend it as a way for anyone else to spend their time, but it does provide some useful lessons about air travel in Australia.
Note to Virgin Blue: I don’t need a wheelchair, but I would like a towel. The Four Airlines challenge continues.
Australia has four major airlines competing on interstate routes, with offerings from bare-bones budget to full service. But price aside, how do Jetstar, Qantas, Tiger and Virgin Blue really measure up? To find out, this Wednesday I’m going to fly on all four of them in a course of a single day.
It was only last Thursday that we were emphasising the fact that mistakes happen in online commerce, and Virgin Blue came up with a doozy on Friday, emailing everyone on its customer database and mistakenly telling them they’d been upgraded to Velocity Gold.
