troubleshoot

 

A Front-to-Back Guide To Troubleshooting Internet Explorer 7

Posted by Kevin Purdy at 1:00 AM on April 24, 2008

The How-To Geek blog posts a truly helpful guide to figuring out what's causing Internet Explorer 7 to slow down, particularly on Windows Vista systems. Starting with running IE7 in safe mode, the guide is a boon for anyone not particularly tweak-savvy as it moves through disabling add-ons, confusing options boxes, and all the way to disabling auto-tuning, plus the ultimate fix—unplugging and re-plugging your router, of course. Regardless of skill level, it's a good forward for anyone you know who can't/won't install Firefox and is tired of browsing the Internet at slug-like speeds. (Original auto-tuning post)


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Find Tech Support Answers at Satisfaction

Posted by Kevin Purdy at 1:30 AM on November 29, 2007


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Tech support website Satisfaction walks the middle ground between the extensive, but nameless, answers found on community forums and official, but not always extensive, answers from company reps. Covering webapps, gadgets, and desktop applications, Satisfaction has more than 400 companies being discussed, and some of them, including Google, Sandy, Twitter and Microsoft, have actual employees helping to answer questions and troubleshoot. If you ask a new question, Satisfaction emails you when the answer appears, or you can follow the thread via RSS. It's not an all-in-one stop yet, but especially for help with webapps and newer programs, it's a good place to find help beyond the FAQs.