We’ve written on multiple occasions about the importance of ignoring scammers who ring claiming to be from Microsoft support and then try and con people into installing malware onto their machines and paying for fake “support”. That tactic remains common, but there’s a new local twist: some of the scammers are now claiming to be from Telstra or BigPond. More »
It’s the curse of Christmas: you know the relatives are going to ask you to fix their terrible PC. We’ve offered guidance for that in the past, but here’s some gift suggestions to ease the burden in the future. More »
Why do you almost never send handwritten letters to loved ones? The effort — locating pen and paper, writing, addressing and stamping — can seem colossal on any given, always busy, day. But keeping in touch is easier than you (and they) may think. More »
If you’ve ever been called on to diagnose, fix, upgrade or shop for a new computer, you know that hardware and software features can be hard to convey in plain English. We’re searching for the best non-geek explanations you’ve heard. More »
