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Skip The Phone Support Queue By Calling Sales And Acting Confused

6:30AM August 23, 2011 | Adam Dachis

Don’t want to get stuck with a long wait when you ring a support line? There’s a trick you can use for skipping the queue: just call sales line instead and act confused. More »


Travel

Mapnificent Reminds Us That We Need More Australian Public Transport Data On Google Maps

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4:00PM June 2, 2011 | Angus Kidman

Mapnificent is a nifty idea: letting you know how far you can travel on public transport from a given location within a set timeframe. But because only a handful of Australian cities have integrated public transport data on Google Maps, Mapnificent is restricted to just Adelaide and Perth right now. More »


Communicate

A Step-By-Step Guide To Getting Better Customer Service

10:00AM May 26, 2011 | Whitson Gordon

Despite your best efforts to fix problems on your own, sometimes you. just have to call for help—whether you’ve got broken gadgets, downed service, or just need to fix a company’s mistake. Calling customer service can be a miserable eexperience, but when it comes time to bite the bullet and give them a ring, follow these tips to make it go as smoothly as possible. More »


Work

Gmail Lets You Manage Other Mail While Your Messages Are Sending

9:45AM April 26, 2011 | Kevin Purdy

New in Gmail’s Labs section is a feature that’s a saving grace for anybody waiting out a big attachment or slow server. Once activated, “Background Send” lets you move on to reading and managing other messages, while Gmail continues sending your messages behind the scenes. More »


Travel

Wolfram Alpha Can Tell You Which Airlines Are More Likely To Have Delays

3:30AM March 4, 2011 | Lifehacker Australia

We all know how much of a pain flying can be, but you can ease your pain by avoiding the airlines more likely to delay your flights. Weblog Digital Inspiration shows us how to find the worst offenders with Wolfram Alpha. More »


Travel

Large Number Of Australian Travellers Use SmartGate

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10:00AM January 6, 2011 | Angus Kidman

The SmartGate system for processing Australians returning from overseas has proved very popular, with usage rates at Sydney Airport approaching 50%. Does that mean we’ll soon reach the point where it’s actually quicker not to use the electronic option? More »


Organise

Saving Two Seconds Isn’t Worth It For Humans

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3:30PM November 10, 2010 | Angus Kidman

Google has been making constant tweaks to its search service since rolling out Google Instant, and a common justification for each change is that it can save you even more time when searching. I’m all for making search services faster and better, but when we’ve reached the point where we’re talking about saving a single second in the process, I fear we’ve lost track of how people actually work. More »


Organise

Add Favourite Sites To Spotlight For Quick Launching

2:00AM October 26, 2010 | Kevin Purdy

The Spotlight feature on Macs is a true time saver for finding files, launching apps, and otherwise jumping wherever you need—except your favourite bookmarks. Unless, that is, you’ve stashed a few sites away with this handy tip. More »


Work

Do Quick Calculations With Mental Shortcuts

5:00AM November 19, 2009 | Jason Fitzpatrick

Even in an age where everyone has a calculator application on their mobile phone it’s a handy trick to be able to calculate in your head. Use these calculation shortcuts to crunch numbers with ease. More »


Organise

Coles Promises To Your Bench Grocery Deliveries

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9:00AM September 8, 2009 | Angus Kidman

Further proof that you can learn useful stuff from Twitter: Coles online shopping and delivery service points out that if you order groceries online and get them delivered, you don’t have to put up with them being dumped on the doorstep. More »