Give Tech Support or Grab Files Remotely on any System

Whether you're missing a crucial file at work or home, or you just need to tweak one little setting to get Mom's email working again, having remote control of another desktop can be seriously handy. But not everybody can walk the less-tech-inclined through installing a VNC server and opening up their router ports, or have the time to create their own SingleClick tech support tool (cool as it may be). Today, we're looking at the best solutions for getting into a computer remotely, whether you're helping out Uncle Bif, grabbing files from home, or controlling your media server from the lounger. Photo by miguelb.



iPhone/iPod touch only: Mocha VNC Lite, the latest free utility added to the iTunes App Store, is one of those great programs that jailbreak enthusiasts probably thought would never appear in official form. Having arrived, however, it's a simple, easy to use tool for remote-controlling a Windows, Mac, or Linux system from your palm, with full keyboard access, double-click abilities, and support for 32-bit colours. You can flip your phone to landscape for widescreen desktops, and zoom in and scroll just like you would with a Safari web page. The only apparent restrictions on this "Lite" version are a lack of support for right clicks, a QWERTY-only keyboard, and no macros, but for controlling your media centre or desktop from another room, Mocha should work just fine. Mocha VNC Lite is a free download for 2.0 iPhones and iPod touches only.
Next time you need to give a presentation from afar, fire up Zoho Show, invite a few attendees, and give the presentation in real-time with Zoho Show's Remote feature. You invite participants, and as soon as everyone shows up and you start the remote presentation, what they see matches exactly what you're doing. You advance a slide, their browser advances a slide. Even if you don't plan on using Zoho Show to deliver the final product, it could still come in handy to review and collaborate remotely on PowerPoint presentations (which Zoho Show imports seamlessly).
If you've got a 

You want access to your home computer wherever you are, whatever you're doing, whether that's via a remote desktop connection, SSH, FTP, web interface, or any other remote access you've set up. The catch is, you don't like 