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Give Tech Support or Grab Files Remotely on any System
Posted by Kevin Purdy at 2:00 AM on July 26, 2008

Whether you're missing a crucial file at work or home, or you just need to tweak one little setting to get Mom's email working again, having remote control of another desktop can be seriously handy. But not everybody can walk the less-tech-inclined through installing a VNC server and opening up their router ports, or have the time to create their own SingleClick tech support tool (cool as it may be). Today, we're looking at the best solutions for getting into a computer remotely, whether you're helping out Uncle Bif, grabbing files from home, or controlling your media server from the lounger. Photo by miguelb.

The Murphy Mac weblog steps through how to retrieve any file on your Mac using a simple AppleScript in conjunction with Mail.app. When you've finished configuring the script, you can send an email to your home computer with a keyword subject and the full path to the file you forgot—say your homework or that big Keynote presentation—and the script will automatically email the file to you. Of course there are