If you were on one of the flights grounded by Qantas during last year’s industrial dispute, take note: today is the last day to get a refund on any flight that was cancelled during that period. Many people (myself included) put off doing that at the time because the phone lines were so busy, but January 31 is the final cut-off.
Jetstar has already tried it, so it’s not a total surprise: Qantas is trialling a service called ‘Q Streaming’ where passengers will be provided with an iPad for accessing entertainment content wirelessly. Further ahead? Watching the same programs over Wi-Fi on your own device.
Qantas yesterday added Hong Kong to its list of destinations served by the A380. Whatever your preferred airline, here are the direct services for every airline that currently flies the A380 into Australia.
Ever tried to connecting to airport lounge free Wi-Fi and concluded that it’s too slow and unreliable to be worth the effort? Qantas’ recent switch from Telstra to Optus has bought a massive improvement in performance.
Qantas was quick to offer refunds to some customers after its dramatic grounding last month, but did it go far enough? Following intervention by the Australian Competition and Consumer Commission (ACCC), the airline has made its conditions for refunds slightly less onerous.
If your flight got cancelled because of the Qantas grounding and you haven’t yet received an email from Qantas confirming that you’ll get a free return domestic flight as compensation, there’s now a form on the Qantas site that lets you register for the offer.
Qantas is offering a free return domestic flight to passengers who had their flights cancelled during its recent grounding. There’s a lot of fine print involved, so read on to learn how to make the most of the offer if you’re eligible.
Qantas has promised refunds and expense payments to customers who were affected by its weekend grounding, and the Australian Competition and Consumer Commission (ACCC) seems keen to see that happen. In a sternly-worded statement, it has told Qantas to make sure it pays all reasonable expenses incurred by travellers stranded during the grounding.
Qantas’ grounding of all flights has left customers scrambling for alternatives to existing bookings. Assuming you can find a flight with other carriers, what are your options for getting a refund?
In a drastic measure to counter long-running industrial action, Qantas today grounded itself, cancelling all domestic and international flights from 5pm until further notice. What can you do if you’re due to fly today or in the next week?
