Qantas’ grounding of one A380 aircraft and Airbus’ subsequent plans to check all flying A380s might have made some flyers nervous, but one Australian expert says the move reflects “teething problems” and shouldn’t stress travellers. More »
Qantas has today announced plans to increase prices to cover both rising fuel prices and the impact of the Australian carbon tax which comes into effect from July. How will that affect your ticket cost? More »
Whether it’s because refunds for cancelled flights because of the grounding have closed is anyone’s guess, but Qantas is now letting customers who are entitled to a free flight as compensation book a year ahead, rather than restricting them to just 90 days ahead. Nice if you’re an advanced planning type (who, me?)
If you were on one of the flights grounded by Qantas during last year’s industrial dispute, take note: today is the last day to get a refund on any flight that was cancelled during that period. Many people (myself included) put off doing that at the time because the phone lines were so busy, but January 31 is the final cut-off. More »
Jetstar has already tried it, so it’s not a total surprise: Qantas is trialling a service called ‘Q Streaming’ where passengers will be provided with an iPad for accessing entertainment content wirelessly. Further ahead? Watching the same programs over Wi-Fi on your own device. More »
Qantas yesterday added Hong Kong to its list of destinations served by the A380. Whatever your preferred airline, here are the direct services for every airline that currently flies the A380 into Australia. More »
Ever tried to connecting to airport lounge free Wi-Fi and concluded that it’s too slow and unreliable to be worth the effort? Qantas’ recent switch from Telstra to Optus has bought a massive improvement in performance. More »
Qantas was quick to offer refunds to some customers after its dramatic grounding last month, but did it go far enough? Following intervention by the Australian Competition and Consumer Commission (ACCC), the airline has made its conditions for refunds slightly less onerous. More »
If your flight got cancelled because of the Qantas grounding and you haven’t yet received an email from Qantas confirming that you’ll get a free return domestic flight as compensation, there’s now a form on the Qantas site that lets you register for the offer. More »
Qantas is offering a free return domestic flight to passengers who had their flights cancelled during its recent grounding. There’s a lot of fine print involved, so read on to learn how to make the most of the offer if you’re eligible. More »
