New ideas and ways of thinking—or people who think differently than you do, for that matter—aren’t always easy to embrace. Instead of sticking with your knee-jerk reactions, better understand your reaction with the Five Whys. More »
When it comes to problem solving, some prefer the act fast, go-with-your-gut approach. But a new BusinessWeek report says that this leap-into-action model should be avoided for issues outside your skill set and suggests following a three-pronged method instead. More »
