Not only does paying for global roaming mean you are often ripped off, it can be very confusing trying to work out what rates you’ll be charged based on your destination. As of 24 March, Telstra will be making its rates a little less confusing — but it’s still a very expensive way to stay in touch on the road, especially when using data.
The Telecommunications Consumer Protections (TCP) Code means that phone companies have to be relatively honest about what a given mobile service costs you, but that doesn’t mean they won’t try and wring money out of you in other ways. Here are five examples of how phone companies can be sneaky with their charges.
Hi Lifehacker, I’m looking to get a 4G plan for my mobile phone. I’m currently with Aldi Mobile but have just bought the Nexus 5 and so I want to shift to a 4G plan.
Hi Lifehacker, I am currently a Crazy John’s customer for mobile phone and mobile internet (with 18 months to run on a 24 month contract), and with the news that the brand will be absorbed by Vodafone in the coming weeks, I am wondering what my contractual rights may be should I wish to terminate my service given my past experiences with Vodafone have been less than satisfactory! I didn’t sign up to deal with Vodafone — are there any outs here? Any insight would be appreciated. Thanks, Not So Crazy
Lifehacker’s Planhacker tables can help you pick out the best contract plans for all sorts of circumstances. Everyone’s needs differ, but some plans represent bad value no matter where you’re coming from. Here are some of the worst-value options from every major carrier, plus the choices that make more sense.