Top Stories planhacker
Optus has dropped the contract requirement on some of its BYO plans, letting you sign up month-by-month if you bring your own phone. How do the new plans compare to its old offers, and are they worthwhile? The answer turns out to be: some of them are more expensive than before and you can do better elsewhere.
Extel’s original NBN plans were amongst the best offerings on the market. Exetel is now offering unmetered data in off-peak hours for its NBN customers under revamped plans, but it has also raised prices considerably.
If something goes wrong, you’re going to want to get hold of your phone company or ISP as quickly as possible, but that can be tricky if the support number is hidden on an obstinate webpage, or you’re not sure what the exact Twitter support account is. Planhacker rounds up what’s on offer for individual customers.
Lifehacker’s Planhacker tables can help you pick out the best contract plans for all sorts of circumstances. Everyone’s needs differ, but some plans represent bad value no matter where you’re coming from. Here are some of the worst-value options from every major carrier, plus the choices that make more sense.