The recent Gmail outage put a giant productivity wall in front of a whole lot of people, but over at Harvard Business our own Gina Trapani suggests that an email outage can be turned into a productivity boost with the right plan.
Gmail’s reliability honcho jumped on the webmail’s official blog last night to explain what happened during yesterday’s repeated outages. The gist? They took down a few servers for maintenance Tuesday morning (US Pacific time) for maintenance, expected the webapp’s “request” routers to handle all the re-directs to valid servers, and … were unpleasantly surprised. The Gmail team notes that IMAP/POP worked throughout the outages, and that they’re working on a fix for similar problems in the future.
Gmail acting a bit flaky for you lately? You’re not a lone. According to CNET, several Gmail users were unable to access their email yesterday. Ditto, according to a couple of your Lifehacker editors. In fact, we’ve been seeing quite a bit of flakiness from Lifehacker’s Google Apps Gmail lately—another sobering reminder that reliance on the web can be problematic. The small silver lining: With Offline Gmail, you can at least continue to access any email you’ve got downloaded for offline access. If you’ve been affected by the recent Gmail outages, let’s hear about it in the comments. [CNET]
Telstra-owned BigPond is Australia’s largest ISP, which means that its glitches tend to affect more people than anyone else. Suzanne Tindal at ZDNet reports that a number of NSW and Victorian customers were left without access to email and other services over the weekend, though Telstra claims those services were due to be restored by Monday evening. Have you been hit by the outage? Is it still a problem? Share your experience in the comments.Telstra fights with BigPond glitch [ZDNet]