So Telstra suffered a Dodo-induced outage yesterday, millions of Australians were temporarily internet-free, and those who weren’t were bombarded with messages on Twitter and Facebook about what went wrong. Normal service has been restored, but there are lessons for everyone from the experience, whether or not you’re a Telstra customer.
Gmail’s reliability honcho jumped on the webmail’s official blog last night to explain what happened during yesterday’s repeated outages. The gist? They took down a few servers for maintenance Tuesday morning (US Pacific time) for maintenance, expected the webapp’s “request” routers to handle all the re-directs to valid servers, and … were unpleasantly surprised. The Gmail team notes that IMAP/POP worked throughout the outages, and that they’re working on a fix for similar problems in the future.
Gmail acting a bit flaky for you lately? You’re not a lone. According to CNET, several Gmail users were unable to access their email yesterday. Ditto, according to a couple of your Lifehacker editors. In fact, we’ve been seeing quite a bit of flakiness from Lifehacker’s Google Apps Gmail lately—another sobering reminder that reliance on the web can be problematic. The small silver lining: With Offline Gmail, you can at least continue to access any email you’ve got downloaded for offline access. If you’ve been affected by the recent Gmail outages, let’s hear about it in the comments. [CNET]