outages

What Happened To Telstra's Net Connection?

Telstra had an unexpected net outage today, which (as you’d expect) impacted millions of Australians. We’re tracking what happened and why over at Gizmodo; hit that story for all the latest updates.


Gmail Restoring Email To Users Affected By Weekend Wipe-Out

The Gmail team says no emails were lost-as-in-gone during the weekend glitch, and backup copies are being restored to the 0.02 percent of users affected—from tape, no less. The official post has more hows and whys. [Gmail Blog]


Gmail Glitch Wipes Out Archives From 150,000 Accounts (So Back Yours Up Already)

About 150,000 Gmail users, or 0.08 percent of the webmail service, logged in over the weekend to see everything gone—email, chat logs, and attachments. Google’s working to restore the accounts, but in the meantime, take it as another vivid reminder of the value of local backups.


Gmail Slow Or Down For Some, IMAP Still Working

Trouble grabbing your mail this morning? Google says Gmail’s web interface is unavailable to an uncannily familiar “small subset of users”. They officially recommend accessing Gmail through an IMAP mail client, among other ways to access Gmail when it’s down.


Focus On Offline Work To Stay Productive When Your Email Crashes

The recent Gmail outage put a giant productivity wall in front of a whole lot of people, but over at Harvard Business our own Gina Trapani suggests that an email outage can be turned into a productivity boost with the right plan.


How To Access Gmail When It’s Down

Last week’s Gmail outage is just the latest in a long series of outages in our favourite webmail application, but you don’t have to let that stop you from accessing your email and getting things done.


Google Explains Yesterday's Gmail Outage

Gmail’s reliability honcho jumped on the webmail’s official blog last night to explain what happened during yesterday’s repeated outages. The gist? They took down a few servers for maintenance Tuesday morning (US Pacific time) for maintenance, expected the webapp’s “request” routers to handle all the re-directs to valid servers, and … were unpleasantly surprised. The Gmail team notes that IMAP/POP worked throughout the outages, and that they’re working on a fix for similar problems in the future.


Use Web Outages To Establish Internet-Free Zones

We’ve offered our own suggestions for what to do when your internet goes down in the past, but today weblog WebWorkerDaily weighs in with some additional ideas for using the outage time well by establishing internet-free zones.


Rolling Outages Frustrate Gmail Users

Gmail acting a bit flaky for you lately? You’re not a lone. According to CNET, several Gmail users were unable to access their email yesterday. Ditto, according to a couple of your Lifehacker editors. In fact, we’ve been seeing quite a bit of flakiness from Lifehacker’s Google Apps Gmail lately—another sobering reminder that reliance on the web can be problematic. The small silver lining: With Offline Gmail, you can at least continue to access any email you’ve got downloaded for offline access. If you’ve been affected by the recent Gmail outages, let’s hear about it in the comments. [CNET]


What You Should Do When Your Internet's Out

It’s going to be a long wait for the NBN, and even if that eventually makes the Internet faster, there’s still going to be the odd occasion when you can’t get connected We’ve got suggestions for the best uses of time when a disconnection happens.