Twitter experienced a major outage overnight, which led to some activists taking credit for “breaking” the service. According to Twitter itself, however, the problem was a software bug in its own systems. It has been fixed, and Twitter says it is “conducting a comprehensive review to ensure that we can avoid this chain of events in the future”. [Twitter Blog]
iOS and Mac users who are experiencing a bit of an interruption with their iCloud and iMessage services aren’t alone. Currently there is an outage affecting “some users”, according to Apple, but the problem appears to be fairly widespread. Apple says it is working to resolve the issue. You can keep an eye on the current progress over at Apple’s iCloud System Status page. [Apple via MacRumors]
So Telstra suffered a Dodo-induced outage yesterday, millions of Australians were temporarily internet-free, and those who weren’t were bombarded with messages on Twitter and Facebook about what went wrong. Normal service has been restored, but there are lessons for everyone from the experience, whether or not you’re a Telstra customer.
Gmail’s reliability honcho jumped on the webmail’s official blog last night to explain what happened during yesterday’s repeated outages. The gist? They took down a few servers for maintenance Tuesday morning (US Pacific time) for maintenance, expected the webapp’s “request” routers to handle all the re-directs to valid servers, and … were unpleasantly surprised. The Gmail team notes that IMAP/POP worked throughout the outages, and that they’re working on a fix for similar problems in the future.