online banking

Money

NetBank Update Includes Customisation Options

12:00PM Angus Kidman | The Commonwealth Bank is previewing a forthcoming update of its NetBank service on its site. Promised features in the update include the ability to add shortcuts for commonly used features to the home page, integration with other Commonwealth services like CommSec and home insurance, and pre-filled forms for applying for term deposits and home loans. I like the sound of the shortcuts feature, but I’m wondering: what features would you like to see added to your current online banking service? I wish the online statements went back further (it’s something of a joke to suggest people should opt out of paper statements when there’s only two months history available anyway). More »
Money

Online Banking Security Myths Debunked

3:45PM Angus Kidman | If you’re ever online, the chances are good that you access Internet banking services (83% of Internet users in Australia do, according to Sensis). And because it’s your money that’s involved, you know that security is important. However, there are plenty of myths and misconceptions surrounding Internet banking security. Read on to learn where the risks are. More »
Money

Commonwealth Bank Fixes Processing Glitch

10:00AM Angus Kidman | The massive banking glitch which saw up to 200,000 Commonwealth Bank customers double-charged for withdrawals has apparently been resolved, with reports indicating that the problem was fixed overnight. The bank has promised to reverse any overdrawing fees resulting from the stuff-up. Obviously, if you’re a Commonwealth customer, it would make sense to double-check your online statements today and over the next few days to make sure the error really has been resolved and no errant fees have stayed on the books. More »