Top Stories office culture
Efficient management relies on well-understood and well-documented processes, but the reality in many workplaces is that crucial tasks are often only fully understood by a single employee. If you were to quit your job tomorrow, how many processes would have to be documented so that someone else could take over your role?
Hi Lifehacker, I have recently started working for an organisation that is still finding its feet. Over the years, there have been various mistakes in communication. Unfortunately, those mistakes have resulted in a lot of resentment between members of the organisation. No one party is entirely in the wrong, but none is entirely right either, it seems.
Earning a promotion isn’t always easy. If you’re expecting one soon, be ready to train your replacement. It shows your manager that promoting you won’t leave them scrambling to fill your role.
No one wants to sound like a jerk when giving constructive criticism, but sometimes we bury the point when trying too hard to spare feelings. Dive straight to the point without sandwiching praise around it if the kindness in your delivery is muddling the message.
We’ve all heard of the “sandwich” method of giving feedback. While this is effective for small stuff, it can make serious critical feedback less useful. If it’s an important problem to address, use a “mutual learning” approach.