Tagged With mobile phones

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Complaints to telecommunications providers are up by over 16 per cent, according to the latest report detailing the number of new landline, mobile and internet complaints the Telecommunications Industry Ombudsman (TIO) receives.

Optus is the worst offender, while Amaysim proves the most loved among customers.

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It's no exaggeration to say that Telstra's customer service has been pretty abysmal over the past year. On numerous occasions it failed to deliver the bare minimum — namely, a working network for its customers. Needless to say, there have been significant repercussions for the telco and the higher ups are now feeling the pinch. Telstra’s senior staff have reportedly lost millions in bonuses and incentive payments linked to customer service performance. Sounds like a fair cop to us.

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Spoiler, the answer is yes: If your battery needs charging, go ahead and charge it overnight while you sleep. The reason it's even a question has to do with outdated battery technologies, old fears solved by modern smartphones and other concerns this Android Authority video addresses in good order.

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There are many articles in the universe about the benefits of living without your mobile phone, about the perils of dependence on technology. Let’s be honest, it’s all a bit wishy-washy. Preaching the benefits of life without a mobile phone is Crossfit. You’re a technology Vegan. You're the worst.

And I'm the worst. Because, guess what. I’m about to do the exact same thing.

A few months ago my phone broke. I decided not to replace it for a while. This was — at times — a good thing, but for the most part it was frustrating as hell. Here’s what I learned.

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Despite promises by Niantic, the creators of Pokemon GO, to add capacity to overloaded servers, the popular mobile game is still crashing for users around the world. The problem was particularly noticeable over the weekend. Niantic recognises that the influx of new players swarming its servers are causing connectivity issues for some Pokemon GO users. It seems the game also experienced a dedicated denial of service (DDoS) attack which made everything worse. Read on for more details and a way to access Pokemon GO even when the servers are down.

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A phone doesn't have to cost you a whole paycheck, even a good one. Affordable, fully-featured smartphones are popping into the market more and more often, putting previously premium features into lower and lower price ranges.

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The slightly smug sounding "10" is the latest flagship Android handset from HTC. Boasting an all-metal aluminium chassis, a versatile UltraPixel camera and beefed-up specifications across the board, it's easily one of the best smartphones that the Taiwanese vendor has released in quite a while. Here are the specs, pricing and launch details for Australia.

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The Amaysim-owned low-cost mobile service provider Vaya has just revealed its new and improved plans. There are a bunch of price drops and data increases on existing plans, along with a few offerings for new customers — including a $34 plan that includes 7GB of data.

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We all know the moment. Your friend's phone is sitting, unprotected, unguarded, just waiting to be used for a little mischief. You know you should take this opportunity to do something with it, but inspiration rarely hits until it's too late. Of course you could snoop through their texts and private Facebook messages, but that's a little too sociopathic even for Evil Week. Instead, here is some of the best mayhem you can cause with just a few minutes on someone's phone, with far less chance of ruining your friendship.

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I'm a gadget nerd. I love having the latest and greatest phone. But my wife is more frugal — she'd rather run her phone into the ground before upgrading. But is upgrading every three years really more cost effective than upgrading every year? I ran some numbers to find out.