Lifehacker Australia » customer service http://www.lifehacker.com.au tips and downloads to help you at work and play Sun, 22 Nov 2009 00:22:47 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Adobe Customers On Support Hold For Two Hours http://www.lifehacker.com.au/2009/08/adobe-customers-on-support-hold-for-two-hours/ http://www.lifehacker.com.au/2009/08/adobe-customers-on-support-hold-for-two-hours/#comments Fri, 28 Aug 2009 02:00:37 +0000 Angus Kidman http://www.lifehacker.com.au/?p=340090 http://www.lifehacker.com.au/2009/08/adobe-customers-on-support-hold-for-two-hours/feed/ 2 iHateHolding Gets You A Real Person On The Phone http://www.lifehacker.com.au/2009/08/ihateholding-gets-you-a-real-person-on-the-phone/ http://www.lifehacker.com.au/2009/08/ihateholding-gets-you-a-real-person-on-the-phone/#comments Wed, 12 Aug 2009 00:30:33 +0000 Angus Kidman http://www.lifehacker.com.au/?p=339020 http://www.lifehacker.com.au/2009/08/ihateholding-gets-you-a-real-person-on-the-phone/feed/ 1 Use Escalation To Move Customer Service Issues Along http://www.lifehacker.com.au/2009/08/use-escalation-to-move-customer-service-issues-along/ http://www.lifehacker.com.au/2009/08/use-escalation-to-move-customer-service-issues-along/#comments Wed, 05 Aug 2009 12:30:00 +0000 Kevin Purdy http://www.lifehacker.com.au/?p=338726 http://www.lifehacker.com.au/2009/08/use-escalation-to-move-customer-service-issues-along/feed/ 0 Get Better Customer Service Support With A Little Reciprocity http://www.lifehacker.com.au/2009/07/get-better-customer-service-support-with-a-little-reciprocity/ http://www.lifehacker.com.au/2009/07/get-better-customer-service-support-with-a-little-reciprocity/#comments Mon, 27 Jul 2009 19:30:00 +0000 Azadeh Ensha http://www.lifehacker.com.au/?p=338264 http://www.lifehacker.com.au/2009/07/get-better-customer-service-support-with-a-little-reciprocity/feed/ 3 Get Better Customer Service By Being A Better Customer http://www.lifehacker.com.au/2009/07/get-better-customer-service-by-being-a-better-customer/ http://www.lifehacker.com.au/2009/07/get-better-customer-service-by-being-a-better-customer/#comments Sun, 05 Jul 2009 20:00:00 +0000 Jason Fitzpatrick http://www.lifehacker.com.au/?p=337186 http://www.lifehacker.com.au/2009/07/get-better-customer-service-by-being-a-better-customer/feed/ 1 Why You Should Write Snail Mail for Product Complaints http://www.lifehacker.com.au/2008/07/why_you_should_write_snail_mail_for_product_complaints-2/ http://www.lifehacker.com.au/2008/07/why_you_should_write_snail_mail_for_product_complaints-2/#comments Thu, 03 Jul 2008 14:00:00 +0000 Kevin Purdy http://www.lifehacker.com.au/tips/2008/07/04/why_you_should_write_snail_mail_for_product_complaints-2.html http://www.lifehacker.com.au/2008/07/why_you_should_write_snail_mail_for_product_complaints-2/feed/ 1 Customer Service: How to resolve a complaint with your bank http://www.lifehacker.com.au/2008/05/customer_service_how_to_resolve_a_complaint_with_your_bank/ http://www.lifehacker.com.au/2008/05/customer_service_how_to_resolve_a_complaint_with_your_bank/#comments Thu, 15 May 2008 22:00:00 +0000 Sarah Stokely http://www.lifehacker.com.au/tips/2008/05/16/customer_service_how_to_resolve_a_complaint_with_your_bank.html http://www.lifehacker.com.au/2008/05/customer_service_how_to_resolve_a_complaint_with_your_bank/feed/ 0 Take notes during tech support calls to keep your provider accountable http://www.lifehacker.com.au/2008/05/take_notes_during_tech_support_calls_to_keep_your_provider_accountable/ http://www.lifehacker.com.au/2008/05/take_notes_during_tech_support_calls_to_keep_your_provider_accountable/#comments Thu, 08 May 2008 03:06:06 +0000 Sarah Stokely http://www.lifehacker.com.au/tips/2008/05/08/take_notes_during_tech_support_calls_to_keep_your_provider_accountable.html http://www.lifehacker.com.au/2008/05/take_notes_during_tech_support_calls_to_keep_your_provider_accountable/feed/ 0 Cool Off Before Tackling a Rip-Off or Over-Payment http://www.lifehacker.com.au/2008/04/cool_off_before_tackling_a_ripoff_or_overpayment-2/ http://www.lifehacker.com.au/2008/04/cool_off_before_tackling_a_ripoff_or_overpayment-2/#comments Tue, 01 Apr 2008 15:13:00 +0000 Kevin Purdy http://www.lifehacker.com.au/tips/2008/04/02/cool_off_before_tackling_a_ripoff_or_overpayment-2.html http://www.lifehacker.com.au/2008/04/cool_off_before_tackling_a_ripoff_or_overpayment-2/feed/ 0 Wired’s List of 33 Things That Suck! http://www.lifehacker.com.au/2008/02/wireds_list_of_33_things_that/ http://www.lifehacker.com.au/2008/02/wireds_list_of_33_things_that/#comments Fri, 15 Feb 2008 02:15:59 +0000 Sarah Stokely http://www.lifehacker.com.au/tips/2008/02/15/wireds_list_of_33_things_that.html http://www.lifehacker.com.au/2008/02/wireds_list_of_33_things_that/feed/ 0