consumer rights
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What to Do if You Bought Something Dodgy From an Online Marketplace
It’s a bit of a grey area, but you are offered some protections under Australian Consumer Law.
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What Are You Really Getting When You Buy ‘Free-Range’ Eggs?
1Last week, egg producer Snowdale Holdings was penalised A$1 million for falsely labelling their eggs as free-range. Snowdale, one of the biggest producers in the Australian market, owns brands including Eggs by Ellah, Swan Valley Free Range, and Wanneroo Free Range. Given the significantly higher prices generally charged for free-range eggs, you could be forgiven…
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Is It Legal For Gift Cards To Have An Expiration Date?
Australians spend a whopping $2.5 billion on gift cards annually. These items are essentially store credit that can be used at participating stores in the same way as cash. However, unlike money, they usually have a strict expiration date. Is this legal? Let’s find out…
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The ACCC Is Coming After Dodgy Broadband Speed Claims
Finding it difficult to make sense of providers’ broadband speed promises? You’re not alone in Australia, and the ACCC has promised to help.