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Dear Lifehacker, What are my consumer rights when buying a refurbished product from a business in Australia? How does it affect the warranty? I’m looking at some refurbished TVs from a reputable Australian dealer. The stated warranty is for 3 months, which doesn’t really seem “reasonable” for a TV, especially if you are still paying $1500-$2000 for it. What would the options be if the TV developed a fault which wasn’t listed in the description outside of that period?
Dear Lifehacker, I understand how useful it is to have a mentor, or someone whose experience I can benefit from. Once I’ve found someone though, how do I ask them? Do you just email them and ask, or is there a better way to make your case? Sincerely, Desperately Seeking Senpai
Hi Lifehacker, I’m a P-plater from Victoria who is now living in NSW. The P-plate restriction in Victoria runs for four years. I wanted to ask whether if I transfer my license to a NSW license I’d escape the last year of my P-plate restriction? Which set of rules apply and what’s the best way to switch?
Hi Lifehacker, I’ve recently moved to a town in Queensland that has no available ports for ADSL in the nearest exchange. I’m paying too much for a Wi-Fi hotspot and am scared of using it as I’m charged for every MB over my miniscule data allowance. What other options are there? How long might I have to wait?
Hi Lifehacker, I recently started working in an office building quite close to where I live. It’s a half hour walk through some lovely suburban streets, across a freeway overpass and into an industrial area. This is the first time in my life I haven’t been driving or public transporting to work and I enjoy it. However, the recent inclement weather, while a boon to struggling farmers, is causing me problems.
Hi Lifehacker, There have been a lot of stories recently from the US about customers recording calls to demonstrate how bad customer service can be. I’m wondering if it’s legal to do that in Australia.