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Ask LH: Can I Bill My ISP For A Broken Internet Connection?

Dear Lifehacker, I’m currently having internet problems with Optus and the technician is only able to come later next week. As such, I’ll be out of service for around nine days, if not more. (Yeah, yeah: first world problems.) So my question is: am I entitled to get some kind of credit for the time I have “lost” on my contract? Also, if I’m on Optus for my mobile and use it for tethering, should I be able to credit the data usage over this time?


Ask LH: Can I Still Contest A 'Final' Fine Demand In Court?

Dear Lifehacker, my husband recently received a final notice from SDRO for an offence from 5 years ago for parking his motorbike in his residential area for longer than allowed. He didn’t receive any notice on the spot and moved house soon afterward (he updated his address on the RTA website.) He never received any notice whatsoever, until now. Because it was a final notice he was no longer eligible to contest it in court.


Ask LH: Why Do Digital Music Companies Keep Ripping Off Australians?

Dear Lifehacker, It just so happened that I had my US proxy on while looking at Google Music. The Ultimate Santana album price read $6.99. Meanwhile, the Australian region price was $16.99 from the same exact service. This is same for whole long list of great albums. What gives?


Ask LH: How Can I Sync My Various Macs?

Dear Lifehacker, We live in a world with multiple computers for one person, but I am having one issue. How can we keep everything in sync? I would like to work on my Mac at home. Close it, go to work and open my (different) Mac at work. I want the same configuration (yes, I do have some tendencies…), same files, same everything where I left off at home. Any suggestions?


Ask LH: Can A Former Cancer Sufferer Get Life Insurance?

I had Cancer 17 years ago, treatment went perfectly and I have been clear since. However, now it seems impossible for me to get life or accident insurance, which leaves a big burden for my family if something should happen to me. Is there any way I can get life insurance? I have had letters from doctors, but I always end up rejected on applications. Thanks, David


Ask LH: Is There A Safe Way To Clean My Sticky Gaming Gear?

Dear Lifehacker, I’m looking for a safe (and easy) way to remove stickiness from old plastic and rubber equipment. Some of my old gaming gear (gaming keypad, analogue sticks on my Dual Shock controller, gaming mouse, etc.) have developed stickiness. How can I remove it without damaging the components?


Ask LH: Are These Old Atari Chips Worth Anything?

Dear Lifehacker, I have a collection of chips belonging to old Atari game carts. (Photo attached.) My dad’s friend used to work for Atari as a developer of Atari games and he gave these chips to us. Do you know if it is worth anything? I have 11 games.


Ask LH: How Can I Watch Sydney Or Melbourne TV Stations From Regional Areas?

Dear LH, I’ve just moved to the border of Vic and NSW, and wondered what I need to access either Sydney or Melbourne TV stations (using the cheapest solution available). The house I’ve bought has a Foxtel satellite dish if that helps? I’m finding country TV very, very limited. Can you assist? A Farm Potato


Ask LH: Can I Be Sued For Using A Copyrighted Photo On My Blog?

Hey LH, I recently received what could be described as an extortion letter from Dun & Bradstreet on behalf of Getty Images. I work in a school where we have a website dedicated to providing newsletter content to our parents. In one edition of the newsletter, I used a generic image that is apparently rights managed by Getty. I’ve since been asked for an outrageous $915 fee for using a 400px image.


Dear LH: How Badly Will The Australian 'Netflix Tax' Impact Me?

Dear Lifehacker, there was quite a bit of noise generated a few months back on paying GST on Netflix and governments blocking file sharing websites. I’m interested to know what’s happened and if the sky has fallen in for any of the impacted users? (I don’t currently use these services myself.)


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