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Hey Lifehacker, I have a contract phone with Telstra that has just been sent off for its third repair. I thought that under law and carrier policy companies have to give you a new handset if it’s not fixed after three attempts. If they do replace it, do I have the right to request a different handset? Can they just give you any type of phone they like, or do I have any rights to choose it myself or request a different handset?
Hi Lifehacker, I’ve just scored myself a Qantas Frequent Flyer membership via my Woolworths Everyday Rewards card. What’s the best way to earn points when booking Jetstar flights? I notice that the prices quoted for Jetstar flights via the Qantas site are often somewhat different to what Jetstar itself suggests. Any tips?
Hi Lifehacker, I use two-factor authentication everywhere I can. Most times I’m accessing one of my online accounts I do so on my PC, and my smartphone is the second factor. But as more and more gets done on smartphones I’m wondering how it will still be relevant to have two-factor protection. What’s the point of having two-factor authentication if the second factor is the same device?
Dear Lifehacker, I have a colleague who, for lack of a better word, is really stupid. He asks me how to do the same thing several times per day, regularly makes inane comments, and screws up projects for the whole team. I only care that he’s so dumb because he regularly affects my work, but obviously someone thought he was smart enough to hire. What can I do?
Hey Lifehacker, On my Chrome browsing history it used to show a small extended snippet of some content from the page that was visited underneath the title of the page in the history list. That has since stopped happening and I’d like to get it back. However, I don’t know what it was called and don’t know why it was occurring in the first place! Any advice?
Dear Lifehacker, I’m moving into a small apartment and I don’t have a lot of space for a big TV or huge living room speakers. I also don’t have heaps of extra equipment to hook up. Even so, I want the things I do use to look and sound good when I use them. Do you have any tips to help me make the most of my space without spending a lot of money?
Hey Lifehacker, Like many people, I planned to do my Christmas shopping early, which means more time between buying the item and opening it Christmas day. According to some stores (Apple’s online store in particular), items have a 14-day return window. What happens if I buy the item on 1 December and sit it under the tree until 25 December, but then discover that it’s faulty, not the right type of item or some other circumstance that would mean I’d have to send it back? Can the store refuse to exchange the item or refund the cost?