Top Stories acma
- How The New Rules To Curb Global Roaming Charges Will Work
- We Watch TV On Our Own Terms
- New Code Will Force Phone Companies And ISPs To Be Honest About What They Charge
- Seven Key Facts About What Aussies Do Online
- How The New ACMA Rules Should End Mobile Bill Shock
- Planhacker: Australians Are Getting More Clueless About Phone Bills
One of the jobs of the Australian Communications and Media Authority (ACMA) is to track whether phone companies and internet service providers are meeting regulatory requirements. Today, it announced it had issued formal warnings to 39 providers for not meeting basic requirements around paperwork and customer information. That would make us cautious about using any of them.
Well, this seems overdue. While some mobile providers have long offered free calls to 13, 1300 and 1800 numbers, in their plans, many others haven’t. Regulator the Australian Communication and Media Authority (ACMA) had originally planned to introduce legislation in January 2015 making fee-free calls compulsory, but now the major telcos have agreed to make at least some of those calls free ahead of that deadline.
So this is the statistical proof that telemarketing companies should give up now: two-thirds of Australian households with a landline are on the Do Not Call Register, and the numbers continue to rise. According to the Australian Communications and Marketing Authority (ACMA), almost nine million numbers are now listed on the register, with one million of those signing up within the last 12 months.
The Australian Communications and Media Authority (ACMA) is introducing new rules to make it less likely Australian travellers will suffer a horrendous case of bill shock when they return from an overseas holiday and discover a massive global roaming bill. Here’s how the new system will work (and why anyone using a carrier other than the big three won’t notice changes for a long time).