acma

‘Do Not Call’ Registrations Extended To Eight Years

If you’ve held off from joining the Do Not Call Register for some reason, there’s now an added incentive to get your act together: the government has just extended the registration period to eight years. That’s nearly a decade of interruption-free nirvana.


ACMA: We’re Making Sure Carriers Follow The TCP Code

Critical information summaries (CIS), which provide an easy-to-follow summary of the main costs associated with mobile phone plans, have been compulsory for Australian phone providers since the beginning of March, and make it much easier for consumers to ensure they don’t get caught out by unexpected plan conditions. The Australian Communications and Media Authority (ACMA) is already enforcing that requirement, and says it has already told 38 providers to make sure they are following the code.


ACMA Targets Groupon For Spamming Customers

Beleaguered group deal provider Groupon has come under the ire of the Australian Communications and Media Authority (ACMA) for sending multiple email newsletters to people without their consent. Affected customers found they were unable to completely unsubscribe from the service despite making attempts to do so.


How Critical Information Summaries Can Make You A Smarter Phone Buyer

From today, telcos are obliged to provide Critical Information Summaries to customers for their products. But what exactly is a Critical Information Summary?


Smartphone And Mobile Use In Australia Is Accelerating Rapidly

We’re fast approaching saturation level for smartphones in Australia, with takeup doubling over the last twelve months, and nearly one mobile subscription for every single person in the country.


McDonald’s Busted For Spam

No, McDonald’s is not releasing a McSpam burger. However, the fast food giant has been issued with a formal warning by the Australian Communications and Media Authority (ACMA) for sending unsolicited spam emails — a reminder to all businesses to exercise caution with email promotions.


TPG Facing Court Over 000 Call Problems

One argument sometimes used against voice over internet protocol (VOIP) telephone services is that they don’t always identify your location when you make a call to the 000 emergency number. The Australian Communications and Media Authority (ACMA) is taking TPG to court for a more fundamental problem: a six-month period where some of TPG’s phone subscribers apparently couldn’t access 000 at all.


The Filter Is Dead: Australian Government Dumps Controversial Filtering Project

Almost three years ago now, Senator Stephen Conroy stepped up to the plate to deliver a bold new vision. A vision of a filtered, “safer” internet. The plan was met by hostility from internet rights activists, poiticians, internet users, internet service providers and interest groups alike. Tonight, however, the Labor government’s proposed mandatory internet filter is dead.


Tiger Airways Fined $110,000 For Spamming

Doesn’t Tiger Airways already enough reputation problems without breaking spam email laws? The airline has been slapped with a $110,000 fine for failing to honour unsubscribe requests from customers on its email list.


8 Million Australians On The Do Not Call Register

We’re noting this a little belatedly, but it’s still worth mentioning: more than 8 million Australians are now on the Do Not Call register. Memo to marketers: if the only way you think you can sell a product if by hassling people over the phone, you are wrong. Two-thirds of Australian households don’t want to hear from you.


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