EB Games did people the service of announcing its latest round of pre-orders for the Nintendo Classic Mini NES, but it looks like the whole thing just backfired. Badly. EB’s website is in a pretty bad state right now.
The message from EB’s social media accounts seems to be pretty consistent. The site is currently experiencing insane traffic and demand so…
@vinagieerette_ Keep trying Agatha! – Dex
— EB Games Australia (@EBGamesAus) November 14, 2016
Keep trying.
But people are not happy, Jan.
It appears as though EB Games wasn’t quite prepped for this level of demand. That or they’ve just gone bugger it, and let chaos reign.
@EBGamesAus Got it in the cart, can’t check out, but this doesn’t secure one for me does it?
— Liam (@gall_liam) November 14, 2016
Hey @EBGamesAus, did you guys build the census site too?
— Richard Szalay (@richardszalay) November 14, 2016
@EBGamesAus @Leirith Rubbish. Ill-prepared.
— Ian A (@IanA_Aus) November 14, 2016
@nicolehasread As you can imagine, the site is under very heavy load. Glad to hear you got to the cart.
— EB Games Australia (@EBGamesAus) November 14, 2016
I’ve seen three different error messages on @EBGamesAus so far. That’s a special brand of site failure. pic.twitter.com/3JikkVYMLR
— Seamus Byrne (@seamus) November 14, 2016
It’s looking pretty brutal out there:
Actually get to payment click confirm aaaaand… Why @EBGamesAus ? pic.twitter.com/sjBM1LIOqN
— Rhys (@Quicksilveraus) November 14, 2016
The site also appears to be dealing out multiple different error messages.
@EBGamesAus What the hell is this now? pic.twitter.com/TcgzTNh73l
— Aaron T (@RSavageDUI) November 14, 2016
@EBGamesAus why the hell can I not finish my order? I keep getting redirected to https://t.co/7udz3QskUE
— Andrew Hobbs (@gorstrom) November 14, 2016
The main issue people seem to be having: the site timing out or crashing halfway through pre-orders, meaning that customers aren’t sure whether they’ve actually secured their pre-order or not. Difficult times.
All up, you have to wonder whether this was the right call. JB Hi-Fi chucked its pre-order page up without warning, and stock was gone in seconds. EB Games has just made a large portion of its consumer base pretty angry right now.
Omgggggg @EBGamesAus 28mins and keep being redirected to ebsplash. It was in my cart ahhhhhhhh pic.twitter.com/LzP5rOfgIM
— Carolzor (@carolzor) November 14, 2016
We’ll update if we hear more.
#EBMiniNESDay pic.twitter.com/bCqNrJnYvm
— Daniel Vuckovic (@VOOK64) November 14, 2016
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