How I Succeeded: Hyland's Bob Dunn

How I Succeeded is a regular series on Lifehacker where we ask business leaders for the secrets and tactics behind their success. Today: Bob Dunn from Hyland.

Current gig: Country manager of Hyland Location: Sydney, Australia Current mobile device: iPhone 6 Current computer: Dell Latitude E7440

One word that best describes how you work:

Hectic

What apps/software/tools can’t you live without?

Outlook, iPhone, Google Maps, Uber and LinkedIn.

What social network do you find the most useful?

LinkedIn and Messenger are both excellent social network tools. I am not much of a Facebook fan.

What were the most important lessons you learned while growing your business?

Find employees with integrity and trust them. Integrity or lack there-of can make or break a business.

What has been the most surprising part of your business journey?

The most surprising and exciting part is how much I have learned over the years about myself and how to work with and manage employees. I found out that I don’t have pretend to know everything and that you have to surround yourself with smart people that you trust.

What everyday thing are you better at than anyone else?

Honesty, but it can be as much of a fault as it can be a positive attribute. Either way, I am a big believer in being honest with people.

What’s your sleep routine like?

I am more of a night person than a morning person. I typically stay up until around 11.00pm and start my day between 6.00am and 7.00am.

What advice would you offer to other businesses on how to succeed?

Look for integrity first and foremost when hiring people. Anyone can learn if they are given the opportunity, but integrity cannot be taught. You either have it or you don’t.

Also, foster a team based approach to managing the business. This allows employees to leverage their individual skills for the better of the team. None of us can be a "jack of all trades" so hire good people and put them in an environment that allows them to prosper and succeed.


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