Woolworths Mobile Shutdown: What Customers Need To Know

Some two years after launching, the Optus-powered Woolworths Mobile is being wound down over the course of the next year. Here’s what you need to know if you’re a current customer.

The statement from Optus confirming the closure outlines the basic details:

Optus is in the process of ending its agreement with Woolworths Mobile. From 1 October, customers will no longer be able to purchase a Woolworths Mobile prepaid SIM. Existing Woolworths Mobile customers can continue to recharge in store and online for another 12 months. After this time, customers can recharge by purchasing an Optus recharge voucher.

In other words: if you’re an existing customer, you’re OK for the moment, but if a better deal comes up, it would be worth jumping, since there’s no guarantee Optus will grandfather the plan indefinitely. And that shouldn’t be After all, part of the benefit of being on a prepaid plan is that it’s easy to switch.

We’ve never been huge fans of the Woolworths offer; while it includes a seemingly generous 5GB of data, that is counted in 1MB increments and can’t be used for tethering. For our current recommendations for prepaid plans, check out the best deals on each network in Australia.


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