Six Basic Strategies To Reduce IT Complexity


It’s the advice everyone proffers: if you want to make your workplace IT more efficient and cheaper to run, you have to simplify it. But how can you go about doing that? A report from Boston Consulting Group suggests six broad approaches that can be useful.

Computer picture from Shutterstock

Yes, on one level simplification comes down to “don’t run too many different platforms”, but that can be a difficult rule to apply in larger organisations. The report, Simplify IT: Six Ways to Reduce Complexity, suggests these fundamental strategies:

  • Intelligent demand management (that is, making sure you’re only supplying systems that are financially justified)
  • Scenario-based application rationalisation (cutting down on the number of platforms used)
  • Infrastructure technology-pattern reduction (reducing the number of distinct hardware, software and middleware combinations you use)
  • Reducing the size of the IT organisation, especially in terms of management layers
  • Effective governance processes
  • Considering shared services and outsourcing

Reducing the number of staff is understandably not a popular option for IT pros. One way of reframing the question: if you suddenly had to lose 20 per cent of your IT workers, which 20 per cent of services would you tell the business it could no longer have?

Boston Consulting Group


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