Turns Out Surface Pro Is A Nightmare To Fix

Australia's received the short end of the Surface Pro stick, with no details on a local release forthcoming. That said, you might have given it a miss anyway, with tear-down site iFixit handing it a score of one out of ten in the ease-of-repair stakes.

Images: iFixit

In the device's favour, the battery can be replaced and a new SSD fitted without a lot of grief, if you have the inclination. The only problem is getting to these components without destroying your shiny new gadget.

The first problem is that 90 screws — yes, 90 — hold the case and innards together. If you somehow find the patience to remove these and keep track of where they all go, you're going to love the adhesive used to glue it altogether. From the iFixit article:

We are starting to miss the old Surface, as we find a metric duckload of adhesive holding the screen in place ... We tried every method we could think of to free the screen, including cutting the adhesive, to no avail. This Pro requires a pro method. Thankfully, we have one: we call it the Heat-It-Up-and-Poke-It-Til-It-Does-What-We-Want method. Luckily, we have the required heat gun and guitar picks ready.

Perhaps not getting the first run of Surface Pros is a blessing in disguise; an updated version of the device could hit later on with these issues addressed. Fingers crossed?

Microsoft Surface Pro Teardown [iFixit, via ArsTechnica]


Comments

    What isn't a nightmare to fix these days though?

      But nothing should be harder to repair than a Mac Mini... and yet this is.

    I don't really see why it matters for 99% of consumers.

      It doesnt. It just means repairs will need to be done by a licensed professional with the right tools and training. Which can be a drag because Microsoft service centers are probably far and few in between compared to say - apple or samsung or sony etc.

        Sounds like a business opportunity to me!

      As the 128GB model only has a tiny amount of space left for you, adding a bigger mSSD when they come out would be a pretty important think. It's that or throw it in the tip to get your 256 or 512MB mSSD.

    In other news, the average Joe has to 'phone a pro' when it comes to repairing state of the art electronics. Citizens march on parliament demanding answers as to 'why things just don't go and fix themselves'... Others were quoted as saying 'Oh My God, they used screws and glue. What a curveball. We really didn't see that coming.'

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