Reminder: Acid Is Bad For Hard Drives

We always enjoy data recovery service Kroll Ontrack's annual roundup of the most notable disasters amongst its customers. Two of the entries on this year's list have an Australian flavour.

The weirdest case involved a robbery in a pool supplies shop:

When an Australian pool and spa shop was being robbed, the burglars decided to hide all the evidence by pouring the large stock of hydrochloric acid on the shop floor and counters, consequently damaging the shop’s computer and point of sale terminal. The shop owner was able to get a very smelly drive to the local Kroll Ontrack lab, and although the computer was very badly damaged, all the data was recovered from the affected computer.

Less dramatic but equally challenging was this case:

Imagine working in one of the most challenging and remote environments of the world and being confronted with a serious data loss. This is what happened to a resources company in the Gobi Desert. They accidentally deleted a VMware machine and several snapshots. Luckily, IT got in touch with Kroll Ontrack, and via a satellite link, a remote data recovery session was quickly established. The link enabled Kroll Ontrack engineers to work around-the-clock, and data was recovered in a much shorter time than originally anticipated.

In both cases the data was recovered, but not without (I imagine) and effort (and a huge satellite data bill).


Comments

    "In both cases the data was recovered, but not without (I imagine) and effort (and a huge satellite data bill)."

    Not without what?

      Good question. -.-

      Also why a huge Satellite bill for both? I get why it may be the case in the Gobi desert, but an Aussie pool shop likely located in a town with ADSL, fibre or at least 3G wireless.

    I do enjoy hearing "notable" stories, but I do also love hearing "stupid" stories. Stories of people who followed the Internet's advice and deleted System32 because they thought it would speed up their PC and such.

    Now how much does Kroll Ontrack charge for data recovery? I hate ads that don't include prices...

      Exactly. This is just an advertisement for Kroll Ontrack.

      Luckily, IT got in touch with Kroll Ontrack, and via a satellite link, a remote data recovery session was quickly established.

      Oh yes, so lucky they got in touch with Kroll Ontrack. So very, very lucky. God bless you, Kroll Ontrack.

    Seing as there's no source link, what's the Australian flavour to the Gobi desert story?

      Maybe they used Apple Maps to look up the location of the Gobi Desert?

      Found the original article, seems like it was the Australian arm of the company that did the recovery. http://www.krollontrack.com/company/news-releases/?getPressRelease=61871

    How about an article on backup techniques? What is cheapest, fastest, most portable, most rugged?
    I doubt many home users have tape [but its best if you want to post the backup to someone]. DVDs and Blue-Ray don't hold enough, and thanks to "DVD Rot" I don't trust them for longevity. That leaves external drives - but again, how fragile are they? Longevity? What is better, eSATA or USB3 ?
    Or should we go for RAID 1 (or 10) with hot-swap drives, and just physically swap out alternating drives every week?

    I'm betting if i set off a nice thermite roast on my hard drive they might have difficulty recovering anything :)

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