Deployment

Why You Need A VPN (And How To Choose One)

You might know what a virtual private network (VPN) is, but the odds of you actually using one are low. You really should be using a VPN — ultimately, you may end up seeing it as just as vital as your internet connection. We’ll tell you why, explain how to choose a VPN provider and list five that are worth considering.

Title image remixed using konmesa (Shutterstock) and Toria (Shutterstock).

When we took a look at your five favourite VPN service providers, we noticed a few things. First, being the “best” is big business for VPN providers, and they’ll fight hard to be identified as one of them. Secondly, there are so many VPN providers that it’s difficult to choose a really good one. VPNs are not all created equally, and in this post, we’re going to look at what a VPN is, why you want one, and how to pick the best one for you. Let’s get started.

What Is A VPN?

Put simply, a virtual private network is a group of computers (or discrete networks) connected together through over a public network — namely, the internet. Businesses use VPNs to connect remote data centres. Individuals can use VPNs to get access to network resources when they’re not physically on the same LAN (local area network), or as a method for securing and encrypting their communications when they’re using an untrusted public network. Photo by Pavel Ignatov (Shutterstock).

When you connect to a VPN, you launch a VPN client on your computer (or click a link on a special website), log in with your credentials, and your computer exchanges trusted keys with a remote server. Once both computers have verified each other’s identity, all of your internet communication is encrypted and secured from eavesdropping.

The most important thing you need to know about a VPN: It secures your computer’s internet connection to guarantee that all of the data you’re sending and receiving is encrypted and safe from prying eyes.

Whether the VPNs you’re familiar with are the ones offered by your school or business to help you work in remote locations or the options you pay to get you watch your favourite shows in another country as they air, they are all doing the same thing. For much more detail on what VPNs are, how they work, and how they are used, check out this How Stuff Works article.

Why You Need A VPN

A VPN alone is simply a way to bolster your security and access resources on a network you’re not physically connected to. What you choose to do with a VPN is a different story. Typically, VPN users fall into a number of separate categories:

  • The worker/student. Generally uses a VPN service provided by their company or school to access resources on their corporate network when they’re at home or travelling. As well as securing network resources, when using airport or cafe WI-Fi hotspots, the VPN helps ensure no-one is snooping on their connection. In most cases, this person already has a free VPN service provided to them, so they’re not usually shopping around. Photo by Ed Yourdon.
  • The downloader. Whether they’re downloading legally or illegally, this person doesn’t want to end up on some media company’s hitlist. Better safe than trying to defend yourself in court or paying a massive fine for something you may or may not have even done, right?
  • The privacy-minded security advocate. Whether they’re a in a strictly monitored environment or a completely free and open one, this person uses VPN services to keep their communications secure and encrypted and away from prying eyes whether they’re at home or abroad. To them, unsecured connections mean someone is potentially reading what you say.
  • The globetrotter. This person wants to watch the Olympics live as they happen, without dealing with their crummy local TV network’s scheduling and commentary. They want to check out their favourite TV shows as they air instead of waiting for translations or re-broadcasts (or watch the versions aired in other countries,) listen to location-restricted streaming internet radio, or try out a new web service or application that looks great but has been limited to a specific country or region. (The country this kind of VPN lets you access is often referred to as the “exit location”.)
  • A combination of the above. These categories aren’t mutually exclusive, and many of us will fall into one or more of them. In all of these cases, a VPN service can be helpful.

Even if none of the above really sound right to you, you can still benefit from using a VPN. You should definitely use one when you travel or work on an untrusted network (read: a network you don’t own or manage.) Opening your laptop at the coffee shop and logging in to Facebook, or using your phone’s Wi-Fi to check your email at the airport can all potentially put you at risk.

We’ve shown you how to build your own VPN for remote gaming and browsing that also protects your security, explained how to make a VPN even more secure, and discussed dozens of services that operate free and paid VPNs you can sign up for and use.

Free is always a tempting price tag, but paying often makes sense. Free VPN providers are more likely to log your activities and serve contextual ads while you’re connected. They’re also more likely to use your usage habits to tailor future ads to you, and often have fewer exit locations and a weak commitments to privacy. If you’re trying to access overseas services; free providers are often quickly identified and blocked by content owners, so you may find yourself switching frequently. If logging and privacy are important to you, you may want to avoid them. However, if you just need quick, painless security while travelling on a budget, they’re an option to consider.

We’ve featured several reader-driven Hive Five Lists of the best providers out there. There are lots of choices, so how do you pick a solid VPN service?

What Makes For A Good VPN?

The best VPNs offer a solid balance of features, server location, connectivity protocols, and price. Some are great for occasional use, others are geared towards getting around the location restrictions companies put on their apps and services, and others are targeted at people who do heavy downloading and want a little privacy while they do it. Here’s what you should look for.

  • Protocol: When you’re researching VPN providers, you’ll see terms such as SSL/TLS (sometimes referred to as OpenVPN support,) PPTP, IPSec, L2TP, and other VPN types. We asked Samara Lynn, lead analyst for networking and small business at PCMag, which options were the most useful. “SSL is what is commonly used these days,” she said, but emphasised that the details are less important for most users. “All of these protocols will provide a secure connection.”
  • Corporate and Exit Locations: Your service’s location and the “exit locations” you can choose that identify the country you’re browsing from are key considerations. If you want to watch the BBC iPlayer service, for example, your VPN service provider will need servers in the UK. If you’re concerned about privacy or state-sponsored snooping, you may want to pick a service operated outside of your home country. It’s important to make sure a VPN has servers in multiple locations — or at least the location you’re interested in — when shopping.
  • Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN — especially the operator — can log your data if they choose. If this concerns you, make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well — if your company doesn’t keep logs, it may not matter so much where it is located. For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
  • Anti-Malware/Anti-Spyware Features: Using a VPN doesn’t mean you’re invulnerable. You should still make sure you’re using HTTPS whenever possible, and you should still be careful about what you download. Some VPN service providers — especially mobile ones — bundle their clients with anti-malware scanners to make sure you’re not downloading viruses or trojans. When you’re shopping around, see if the providers you’re interested in offer anti-malware protection while you’re connected. For example, previously mentioned Hotspot Shield offers malware protection to its premium users. It may not be a dealbreaker for you, but it’s always good to have someone watching your back.
  • Mobile Apps: If you’re going to spend money on a VPN service provider, you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users. You shouldn’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
  • Price: Finally, go into your user agreement with both eyes open. You should read the privacy policy for the service you’re interested in, and be very aware of the differences between free and paid services. Most paid providers offer free trials so you can give the service a shot first, but remember: just because you’re paying for a service doesn’t mean you shouldn’t do your homework.

A mix of features and price make a good VPN, but plenty of bad VPNs masquerade as good ones. Look for articles written by trustworthy sources that discuss the merits of each service based on its features rather than simple rundowns and user testimonials, which are almost always polluted by a combination of fanatical users and corporate bootstrapping.

Which VPNs Are The Best?

When we ran our recent Hive Five on VPN service providers, we heard from VPN providers begging to be included, angry CEOs who claimed their company was maliciously left out, and others accusing some of the contenders of illegal or unethical behaviour. While we’re not convinced the poll was gamed, we decided to come up with our own top five list based on the criteria discussed here. There are plenty of other options out there (and we’re happy to hear about alternatives in the comments) but these are all solid choices.

Private Internet Access

Supports: Windows, OS X, Linux, iOS, Android

Protocols: SSL, PPTP, IPSec, and L2TP. You can also configure Private Internet Access to work on your DD-WRT or Tomato router (via SSL/OpenVPN) for constant security.

Home Country: United States, and has exit servers in the US, Canada, the UK, Switzerland, Romania and the Netherlands.

Logging Policies: The service keeps no logs of your activity whatsoever (in fact, the only things PIA does keep are your email address and payment information, and uses shared IPs.

Price: Pricing ranges from $US7/month to $US40/year; you can read more about PIA’s plans and pricing here.

proXPN

Supports: Windows, OS X, iOS

Protocols: SSL, PPTP

Home Country: United States, with exit servers in the US, The Netherlands, Singapore and the UK.

Logging Policies: proXPN keeps minimal logs of your activity. It collects your email address, payment information (if you’re a premium user,) bandwidth usage, connection duration and login/logout times. proXPN has committed to only keeping those logs for 14 days or less, and promises to never share its logs with anyone, ever.

Price: proXPN has a free plan, which limits your transfer speeds to 300kbps and restricts you to one exit location (Miami) in the United States. Premium accounts unlock support for PPTP (if you want to connect a mobile device or a router,) remove the transfer cap, and allow you to choose from any of the company’s other exit locations. Premium plans start at $US10/month, and you can read more about pricing and plans here.

TorVPN

Supports: Windows, OS X, Linux, iOS, Android

Protocols: SSL (TorVPN often refer to it as OpenVPN), PPTP, and full SSH tunnelling

Home Country: Hungary, with exit servers in Hungary

Logging Policies: The service doesn’t log your connection aside from bandwidth usage to compare against your quota, and your payment details. It also are committed to your privacy, and specifically says it won’t surrender data without a Hungarian court order.

Price: Free TorVPN users are limited to 1GB/month downloaded before they’re cut off. Premium accounts start at 5 EUR/month for 5GB/month and go up to 30 EUR/month for 100GB. TorVPN has a no-refunds policy. Even though you ride the Tor network when using this service, it’s an entirely separate entity from the Tor Project. You can read more about its pricing and plans here.

TorGuard

Supports: Windows, OS X, Linux, and iOS and Android via built-in VPN

Protocols: SSL (OpenVPN), PPTP and L2TP (with 256 bit security)

Home Country: Panama, with exit servers in The Netherlands, Romania, Ukraine and Panama.

Logging Policies: TorGuard uses the Tor network, so you can feel a little more secure that your connection is secure and anonymous. It purges logs daily, and only keeps payment information and registration info. TorGuard doesn’t even keep login/logout times.

Price: TorGuard offers plans specifically for anonymity (starting at $US6/month), for torrenting (starting at $US5/month), or for overall VPN services ($10/month). You can read more about TorGuard’s pricing and plans here.

WiTopia

Supports: Windows, OS X, Linux, iOS, Android, webOS, Chromebooks

Protocols: SSL, PPTP, IPSec and L2TP (with 256 bit security)

Home Country: United States, with exit servers in 10 US cities, and countries in Latin and South America, Asia, Australia, Europe, Africa, and the Middle East — way too many to list here.

Logging Policies: WiTopia does not log information that can be attributable to individual users, purges logs weekly, and only saves registration information and payment details when you sign up.

Price: $US50/year to $US70/year depending on the level of encryption and protocols you need. WiTopia also sell a VPN router you can take with you when you travel. You can read more about WiTopia’s pricing and plans here.

Alternatively, Roll Your Own VPN

We’ve shown you how to roll your own VPN using Hamachi, and even how to set up Privoxy to secure your web browsing once you have your personal VPN set up. Hamachi isn’t the only option: you can also download and configure OpenVPN (a free SSL VPN) on your own home server and also on your home router for overseas access. Combined with Privoxy, you get the privacy and anonymity benefits of a VPN without spending a cent.

Both of these options put control in your hands, and while they’re not quite as anonymous as subscription methods and don’t offer international exit locations, they do give you the most important benefits of a VPN: security, privacy and anonymity while you’re away from home.

Samara Lynn is Lead Analyst, Networking and Small Business at PCMag.com. You can follow her on Twitter at @samaralynn. She graciously volunteered her expertise for this post, and we thank her.