Why Telstra Has Reset 230,000 Passwords


When Telstra first revealed that its GameArena servers had been hacked, it said up to 35,000 accounts might have been affected. However, it turns out that almost 230,000 customers will have their passwords changed. What gives?

In an update to its original statement, Telstra explains that while the attack apparently only impacted customers with BigPond addresses who used that address to access GameArena, it has reset many other customers to be on the safe side:

As a precaution Telstra has reset passwords for up to 230,000 GameArena and Games Shop members who access the site using a non-BigPond email address (e.g. hotmail or gmail).

Our original advice still stands: for any online service you use, follow good password practice. No matter how big the provider, there’s always a risk of passwords going awry.


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