The ISP category is always closely fought, and this year was no exception. Who won the reader and editor awards for best ADSL/cable ISP?
Readers’ Choice: Internode
You could argue that Internode hasn’t had the most stellar year, despite turning 20. Changes in the pricing of some of its services proved unpopular with some customers, and its initial announcement of NBN pricing led to widespread criticism, though that pricing proved to be mostly a political ploy and was later adjusted. But clearly those minor kerfuffles didn’t matter to Internode’s happy user base, who continue to value the ISP for its range of plans, useful extras and exemplary record in customer service.
Editor’s Pick: iiNet
Only a handful of votes separated iiNet from Internode, so it would have been extremely churlish to award the other prize to anyone else. iiNet’s appeal to its customers is particularly impressive given its continued growth. Key developments during the year have included offerings for the NBN, a move into Android phones and a run of acquisitions.
A note for the curious: the results at Gizmodo were rather different, with TPG taking the top spot.
Thanks again to everyone who voted! You can still vote in the remaining open categories, and we’ll have more results throughout the week.