We’ve covered good email etiquette before as well as the worst email habits and annoyances, but the Email Charter is about a community solution to a shared problem. The solution only works, Chris writes, if lots of people agree to it.
Among the “10 rules to reverse the email spiral” are very clear instructions, like celebrating clarity:
Start with a subject line that clearly labels the topic, and maybe includes a status category [Info] , [Action] , [Time Sens][Low Priority] . Use crisp, muddle-free sentences. If the email has to be longer than five sentences, make sure the first provides the basic reason for writing. Avoid strange fonts and colours.
Using EOM (end of message) in the subject line and ending notes with NNTR (no need to reply) are other gifts you can give your email recipients.
To read the whole charter and support it, head over to emailcharter.org.