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	<title>Comments on: Battle Looming Over Do Not Call Register</title>
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	<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/</link>
	<description>tips and downloads to help you at work and play</description>
	<lastBuildDate>Sat, 21 Nov 2009 23:02:01 +1100</lastBuildDate>
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		<title>By: Sam</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-15468</link>
		<dc:creator>Sam</dc:creator>
		<pubDate>Thu, 08 Oct 2009 05:31:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-15468</guid>
		<description>The Whinger:
Boo hoo, a telemarketer called me and I listened to his/her twenty second speech and now I feel my rights have been violated. Waaahhhh, he offered me cheaper rates. Sniff, sob, why can&#039;t they just take no for an answer? 

Salesman learn how to sell a product and &quot;no&quot; is often an opening, learn how to politely and decisively decline. &quot;No, thank you&quot; and hanging up is not smart, because they have your number and will call again. Try, after listening, calmly stating, &quot;we recently upgraded, maybe you can call me next year around the same time and we&#039;ll discuss it further then when this system has had a chance to prove its worth.&quot;
Who knows, next year you might want to discuss it. Being hotheaded about it will only frustrate you.

The Prankster:
You know what I do when a TM calls, I&#039;m heaps original ay, I put the phone down, then I pass them round the office, then I hang up on them. Or I ask them for their number then I don&#039;t call them back. I am a business Genius. 
Or, this one is good guys, I made it up, you tell them to call back in two weeks, when they call back, you tell them to call back in three weeks, when they call back tell them to call in a month and then when they call back, tell them you are not interested and hang up. Its HEAPS funny. You know, because they were going to waste twenty seconds of your time so you get them back by wasting heaps of theirs. 

This is what a loser does to feel like they have power. Oh, how good it must feel to put one over those faceless telemaketers who are probably doing this thankless job as it is the only one available to them due to the flexible hours while they study! 

I am a good respectable TM:
I have something good to offer, here is what it is..............
Obviously this is a difficult thing to describe over the phone so would you be interested in learning more about it in an appointment, or with some further information to peruse at your leisure? 

Here is a reasonable response:
Wow, that sounds too good to be true, yes I would like to know how it works, I am available next week OR can you send me some more information?

Or its alternative:
I can see the benefits, however, currently we have a system in place that operates SIMILAR (use similar as opposed to &quot;same&quot;, as many companies usually have &quot;unique&quot; products and this might cause them to have an opening, if they are a good TM) to what you are describing and we would like to give it the chance to prove itself, however, your call is appreciated, if you would like to send some information for our files so I can give you a call. It would be good if you could call me in a year to see if anything has changed.  

People who do not take TM calls are doing themselves a disservice. Twenty seconds and you can make an informed decision as to whether the service or product is worth more of your time. 

Telco&#039;s are to blame for this attitude towards TMs, with their incessant calling. A good TM gets results from working with you, not throwing stuff at a wall and hoping it sticks, which is the technique of the bad TM.

I am employed as a liaison between my Director and other companies Directors in order to promote a system that is internationally recognised to reduce a major mandatory cost to business. We do not advertise in traditional mediums due to the system being effective for companies with ten or more employees. Our word of mouth business is strong and I am the only &quot;telemarketer&quot; in the company. 

There are many occasions where I have been told someone was not interested one year, only to be our client the next due to a well timed call that ignited interest in a time when interest could be ignited. My follow up method has been  refined and perfected over 15 years, granted it is one that other TMs could only dream of, but it allows me to organise my calls to have maximum effect.

The Do Not Call Register for business&#039; will kill this opportunity not only for me, but for potential clients who could save money from our system and others. All it would take is one phone call from an Indian call centre trying their best to sound Aussie offering something without listening to the needs of the client and that client might feel it justified to wipe all marketers through that medium off the list, to his detriment. Is that right? Better, is that smart?

Vote no on this register.</description>
		<content:encoded><![CDATA[<p>The Whinger:<br />
Boo hoo, a telemarketer called me and I listened to his/her twenty second speech and now I feel my rights have been violated. Waaahhhh, he offered me cheaper rates. Sniff, sob, why can&#8217;t they just take no for an answer? </p>
<p>Salesman learn how to sell a product and &#8220;no&#8221; is often an opening, learn how to politely and decisively decline. &#8220;No, thank you&#8221; and hanging up is not smart, because they have your number and will call again. Try, after listening, calmly stating, &#8220;we recently upgraded, maybe you can call me next year around the same time and we&#8217;ll discuss it further then when this system has had a chance to prove its worth.&#8221;<br />
Who knows, next year you might want to discuss it. Being hotheaded about it will only frustrate you.</p>
<p>The Prankster:<br />
You know what I do when a TM calls, I&#8217;m heaps original ay, I put the phone down, then I pass them round the office, then I hang up on them. Or I ask them for their number then I don&#8217;t call them back. I am a business Genius.<br />
Or, this one is good guys, I made it up, you tell them to call back in two weeks, when they call back, you tell them to call back in three weeks, when they call back tell them to call in a month and then when they call back, tell them you are not interested and hang up. Its HEAPS funny. You know, because they were going to waste twenty seconds of your time so you get them back by wasting heaps of theirs. </p>
<p>This is what a loser does to feel like they have power. Oh, how good it must feel to put one over those faceless telemaketers who are probably doing this thankless job as it is the only one available to them due to the flexible hours while they study! </p>
<p>I am a good respectable TM:<br />
I have something good to offer, here is what it is&#8230;&#8230;&#8230;&#8230;..<br />
Obviously this is a difficult thing to describe over the phone so would you be interested in learning more about it in an appointment, or with some further information to peruse at your leisure? </p>
<p>Here is a reasonable response:<br />
Wow, that sounds too good to be true, yes I would like to know how it works, I am available next week OR can you send me some more information?</p>
<p>Or its alternative:<br />
I can see the benefits, however, currently we have a system in place that operates SIMILAR (use similar as opposed to &#8220;same&#8221;, as many companies usually have &#8220;unique&#8221; products and this might cause them to have an opening, if they are a good TM) to what you are describing and we would like to give it the chance to prove itself, however, your call is appreciated, if you would like to send some information for our files so I can give you a call. It would be good if you could call me in a year to see if anything has changed.  </p>
<p>People who do not take TM calls are doing themselves a disservice. Twenty seconds and you can make an informed decision as to whether the service or product is worth more of your time. </p>
<p>Telco&#8217;s are to blame for this attitude towards TMs, with their incessant calling. A good TM gets results from working with you, not throwing stuff at a wall and hoping it sticks, which is the technique of the bad TM.</p>
<p>I am employed as a liaison between my Director and other companies Directors in order to promote a system that is internationally recognised to reduce a major mandatory cost to business. We do not advertise in traditional mediums due to the system being effective for companies with ten or more employees. Our word of mouth business is strong and I am the only &#8220;telemarketer&#8221; in the company. </p>
<p>There are many occasions where I have been told someone was not interested one year, only to be our client the next due to a well timed call that ignited interest in a time when interest could be ignited. My follow up method has been  refined and perfected over 15 years, granted it is one that other TMs could only dream of, but it allows me to organise my calls to have maximum effect.</p>
<p>The Do Not Call Register for business&#8217; will kill this opportunity not only for me, but for potential clients who could save money from our system and others. All it would take is one phone call from an Indian call centre trying their best to sound Aussie offering something without listening to the needs of the client and that client might feel it justified to wipe all marketers through that medium off the list, to his detriment. Is that right? Better, is that smart?</p>
<p>Vote no on this register.</p>
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		<title>By: Dave Lord</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-11872</link>
		<dc:creator>Dave Lord</dc:creator>
		<pubDate>Fri, 24 Jul 2009 08:19:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-11872</guid>
		<description>You seem to have overlooked &quot;Word of mouth&quot;. It is my most valuable marketing tool.
Cheers,
Dave</description>
		<content:encoded><![CDATA[<p>You seem to have overlooked &#8220;Word of mouth&#8221;. It is my most valuable marketing tool.<br />
Cheers,<br />
Dave</p>
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		<title>By: Steve-o</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-8637</link>
		<dc:creator>Steve-o</dc:creator>
		<pubDate>Thu, 28 May 2009 22:25:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-8637</guid>
		<description>There is no industry apart from telemarketing itself which needs telemarketing to stay afloat.

While individual businesses may have chosen to dump their advertising budget into deliberately annoying and driving away as many potential customers as possible, their smarter competitors will be more than happy to take up the slack when such antisocial practices are cracked down on.</description>
		<content:encoded><![CDATA[<p>There is no industry apart from telemarketing itself which needs telemarketing to stay afloat.</p>
<p>While individual businesses may have chosen to dump their advertising budget into deliberately annoying and driving away as many potential customers as possible, their smarter competitors will be more than happy to take up the slack when such antisocial practices are cracked down on.</p>
]]></content:encoded>
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		<title>By: DONAR</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-8023</link>
		<dc:creator>DONAR</dc:creator>
		<pubDate>Tue, 19 May 2009 10:58:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-8023</guid>
		<description>Not so much a desire to have a fax as wanting to use the &quot;all&quot; of the &quot;all in one printer&quot;.

Thanks for the update too, Angus.</description>
		<content:encoded><![CDATA[<p>Not so much a desire to have a fax as wanting to use the &#8220;all&#8221; of the &#8220;all in one printer&#8221;.</p>
<p>Thanks for the update too, Angus.</p>
]]></content:encoded>
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		<title>By: shaun</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7989</link>
		<dc:creator>shaun</dc:creator>
		<pubDate>Tue, 19 May 2009 04:55:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7989</guid>
		<description>Why not just use and answering machine and don&#039;t pickup unless it&#039;s someone you want to talk to. This way the spammers still have to pay for the phone call and you&#039;re not inconvenienced.</description>
		<content:encoded><![CDATA[<p>Why not just use and answering machine and don&#8217;t pickup unless it&#8217;s someone you want to talk to. This way the spammers still have to pay for the phone call and you&#8217;re not inconvenienced.</p>
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		<title>By: Angus Kidman</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7946</link>
		<dc:creator>Angus Kidman</dc:creator>
		<pubDate>Mon, 18 May 2009 21:37:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7946</guid>
		<description>It seems likely that the extension of DNC to faxes won&#039;t solely relate to business fax numbers, and that personal fax numbers will also be eligible. (Though I personally struggle to see why anyone would have one in this day and age!)</description>
		<content:encoded><![CDATA[<p>It seems likely that the extension of DNC to faxes won&#8217;t solely relate to business fax numbers, and that personal fax numbers will also be eligible. (Though I personally struggle to see why anyone would have one in this day and age!)</p>
]]></content:encoded>
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		<title>By: Frank Coughlan</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7945</link>
		<dc:creator>Frank Coughlan</dc:creator>
		<pubDate>Mon, 18 May 2009 21:30:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7945</guid>
		<description>What about a DO NOT FAX register? It would be nice to use my fax ink for faxes I want to receive and not for unsolicited spam faxes.</description>
		<content:encoded><![CDATA[<p>What about a DO NOT FAX register? It would be nice to use my fax ink for faxes I want to receive and not for unsolicited spam faxes.</p>
]]></content:encoded>
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		<title>By: krzystoff</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7933</link>
		<dc:creator>krzystoff</dc:creator>
		<pubDate>Mon, 18 May 2009 13:35:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7933</guid>
		<description>I think the DNC register is great for those who want to use it, and as business is the main target of telemarketers, their phone numbers should definitely be included. (facsimilie numbers on the other hand, are not even used by modern businesses -- people still using those antiquated things probably haven&#039;t heard of the internet yet).

for my part, I love getting telemarketer calls every once in a while -- say hi then put the phone down while they go through their spiel, put their supervisor on hold for 15 minutes, then transfer them to my business director and make up different voices, almost endless pranks -- you could miss all this good fun when you sign up to the DNC register!!</description>
		<content:encoded><![CDATA[<p>I think the DNC register is great for those who want to use it, and as business is the main target of telemarketers, their phone numbers should definitely be included. (facsimilie numbers on the other hand, are not even used by modern businesses &#8212; people still using those antiquated things probably haven&#8217;t heard of the internet yet).</p>
<p>for my part, I love getting telemarketer calls every once in a while &#8212; say hi then put the phone down while they go through their spiel, put their supervisor on hold for 15 minutes, then transfer them to my business director and make up different voices, almost endless pranks &#8212; you could miss all this good fun when you sign up to the DNC register!!</p>
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		<title>By: DONAR</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7931</link>
		<dc:creator>DONAR</dc:creator>
		<pubDate>Mon, 18 May 2009 12:54:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7931</guid>
		<description>...so is (and faxes) for businesses only or for everyone? Because if I get one more faxed piece of fucking junk mail emptying out my black printer cartridge I&#039;m gonna have to choke a bitch*.

If it is businesses only I&#039;m going to get an ABN and send in a BAS form full of zeros every quarter. 

*by &#039;bitch&#039; I mean whoever pressed &#039;send&#039;.</description>
		<content:encoded><![CDATA[<p>&#8230;so is (and faxes) for businesses only or for everyone? Because if I get one more faxed piece of fucking junk mail emptying out my black printer cartridge I&#8217;m gonna have to choke a bitch*.</p>
<p>If it is businesses only I&#8217;m going to get an ABN and send in a BAS form full of zeros every quarter. </p>
<p>*by &#8216;bitch&#8217; I mean whoever pressed &#8217;send&#8217;.</p>
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		<title>By: Angus Kidman</title>
		<link>http://www.lifehacker.com.au/2009/05/battle-looming-over-do-not-call-register/comment-page-1/#comment-7927</link>
		<dc:creator>Angus Kidman</dc:creator>
		<pubDate>Mon, 18 May 2009 07:55:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.lifehacker.com.au/?p=335027#comment-7927</guid>
		<description>I&#039;ll admit I&#039;d never looked up the fees before, but having looked them up I haven&#039;t really changed my mind.

If you were making 10 business calls a week, then the applicable subscription fee is theoretically zero (up to 500 numbers a year), so I can&#039;t see that as an impost on small business. Of course, that&#039;s for numbers submitted, not washed numbers you can call, and the list is only valid for 0 days, so the actual number of usable numbers will be lower -- but just how much lower would depend on how actively businesses register.

The next level of subscription - $74 to process 20,000 numbers a year -- would cover 400 numbers a week. Anyone who is relying on making even half that many unsolicited business calls can certainly afford $74, I&#039;d think. And indeed there&#039;s a business benefit: what&#039;s the point in calling people who have already stated they don&#039;t want to be called? Having a list without those people is a better use of telephone sales staff, I&#039;d have thought.</description>
		<content:encoded><![CDATA[<p>I&#8217;ll admit I&#8217;d never looked up the fees before, but having looked them up I haven&#8217;t really changed my mind.</p>
<p>If you were making 10 business calls a week, then the applicable subscription fee is theoretically zero (up to 500 numbers a year), so I can&#8217;t see that as an impost on small business. Of course, that&#8217;s for numbers submitted, not washed numbers you can call, and the list is only valid for 0 days, so the actual number of usable numbers will be lower &#8212; but just how much lower would depend on how actively businesses register.</p>
<p>The next level of subscription &#8211; $74 to process 20,000 numbers a year &#8212; would cover 400 numbers a week. Anyone who is relying on making even half that many unsolicited business calls can certainly afford $74, I&#8217;d think. And indeed there&#8217;s a business benefit: what&#8217;s the point in calling people who have already stated they don&#8217;t want to be called? Having a list without those people is a better use of telephone sales staff, I&#8217;d have thought.</p>
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