Organise

Triage Your Email Inbox With Outlook Search Folders

The Microsoft Office Outlook Team Blog writes up a guide to using Outlook’s categories and search folders to organise your messy inbox and prevent email overload.

The guide walks through creating a set of categories for organizing incoming email, and then creating a “New Mail” search folder that will replace your inbox—by automatically filtering mail with categories assigned, you can remove items from your new “inbox” by simply assigning the appropriate category, and they will show up in the appropriate search folder—a very slick system for keeping your inbox clean.

The new organisational structure contains the following email categories, loosely based on the same principles as Getting Things Done or our founding editor’s Trusted Trio.

  • Response Needed – Use this for e-mails that you need to follow up on. If something is extra important it should probably get a response right away – everything else can get this category.
  • Read Later – Use this for e-mails that don’t need a response, but should get read eventually.
  • Reference – This category will be for e-mails that contain information that will be useful to access easily later.
  • Personal – And finally, a category for non-work-related e-mails just to keep them separate from the rest.

Once you’ve created the categories and search folders, the guide recommends using Outlook’s Shortcut pane with links to each of the search folders, instead of the normal Mail pane.

Hit the link for the full explanation and screenshot tour.

Triaging Mail with Categories and Search Folders [Microsoft Office Outlook Team Blog]

Comments (AU Comments | US Comments)

  • winshape

    these are useful tags for gmail too.

    winshape

  • themattyg

    Disregarding the search folders for a second. What effectively happens to the email. Does it just remain in the actual Inbox with just a category assigned to it? If so, I think I will stick with the Trusted Trio.

    Sounds like an Outlook version of labels in Gmail. Search folders are handy but slow and re-search each time you click on them. It would better if they just constantly updated live...

    themattyg

  • AngeloCalvinus

    The best way to get rid of messy Inbox is to sort it out! It is ridicules that people keep all the mails in the Inbox (thousands of emails). Imaging keeping all your paper documentation on your desk and trying organizing it using various stickers :). I just have 3 folders: Work, Personal, Subscriptions (analogue to Read Later). When I finish processing the incoming e-mail, I move it out of the Inbox. I also may attach the follow up flag when need to follow up it later (Outlook To-Do Bar is so useful thing).

    AngeloCalvinus

  • KittyKittyKitty

    I use the SuperStars feature in Gmail Labs to do something similar in Gmail.

    KittyKittyKitty

  • Ashutosh Gholkar

    @Garowetz: I would really like to see those scripts

    Ashutosh Gholkar

  • Garowetz

    This sadly seems to be an under appreciated setup. I've been using this setup now for just over a year. First lets explain the benefits

    1. Acts just like Gmail labels
    2. You can set up the categories to be what ever trusted GTD system you use.
    3. Mail can belong to two or more categories
    4. To mark an action complete you just click off the category and it disappears from that mail box
    5. All mail stays in normal inbox (in one place), this allows for great Gmail like Search features with the built in Microsoft Desktop Search.
    6. **This step is the key to adoption** A simple macro script and a few tool bar buttons allows you to quickly "label" your mail how ever which way you want. Add a tweak to the script and labelling the mail removes it from the inbox label, thus allowing for one click email triage

    I have the script available if needed.

    Garowetz

  • Brothernod

    Conceptually I love tags in outlook, but atleast in Outlook 2003, I can't figure out how to do nested search folders which would be very useful for me organizationally and it's lack kind of eliminated my interest in tagging EVERYTHING.

    Of course I was using this for better archival and searching not as described above. I use flags for that.

  • Matthew King

    @Garowetz: Ditto, I would like that script too.

    Matthew King

  • KilianHizane

    @Garowetz: Ditto, would like that script too.

    KilianHizane

  • JudyFeard

    Er.... what about those emails that you need to ACTION? How are you doing to record those activities on your calendar and your taskpad? Watch this movie to learn why Microsoft approach is flawed..... http://www.orla.org/movies/movie_000p3.htm Cheers Stephen Barnes

    JudyFeard

  • Garowetz

    @Garowetz: I accidently copied my response below ... see farther down

    Garowetz

  • Garowetz

    I adapted the script for the way I triage my e-mail (although it does needs some updating) and then I created buttons on my tool bar to call the respective function. So I'm in my inbox and get an e-mail I can click on the "ToDo button and it disappears from my inbox and appears in my ToDo category. All the while I'm able to search all my mail at once. It's great freedom not having to worry about folders anymore.

    Here's the script:

    Private Function getMainInbox() As String
    getMainInbox = "1. Main Inbox"
    End Function

    Sub MainInbox()
    Call updateCategoryMain(getMainInbox, "")
    End Sub

    Sub ToDo()
    Call updateCategoryMain("2. ToDo", getMainInbox)
    End Sub

    Sub WaitingOnSomeone()
    Call updateCategoryMain("3. Waiting on Someone", getMainInbox)
    End Sub

    Sub Defered()
    Call updateCategoryMain("4. Defered", getMainInbox)
    End Sub

    Sub SomedayMaybe()
    Call updateCategoryMain("5. Someday Maybe", getMainInbox)
    End Sub

    Sub Reference()
    Call updateCategoryMain("6. Reference", getMainInbox)
    End Sub

    Function updateCategoryMain(cat As String, catRemove As String)
    Dim myOlExp As Outlook.Explorer
    Dim myOlSel As Outlook.Selection
    Set myOlExp = Application.ActiveExplorer
    Set myOlSel = myOlExp.Selection
    Dim i As Integer
    For i = 1 To myOlSel.Count
    Call updateCategory(myOlSel(i), cat)
    If Not catRemove = "" Then
    Call removeCategory(myOlSel(i), catRemove)
    End If
    Next i

    End Function

    Function updateCategory(mi As Object, cat As String)

    Dim pos As Integer
    pos = InStr(1, mi.Categories, cat, vbTextCompare)
    If pos > 0 Then
    a = Left(mi.Categories, pos - 1)
    b = Right(mi.Categories, Len(mi.Categories) - pos - Len(cat) + 1)
    res = a & b
    mi.Categories = res
    Else
    mi.Categories = mi.Categories + "," + cat
    End If
    mi.Save

    End Function

    Function removeCategory(mi As Object, cat As String)

    Dim pos As Integer
    pos = InStr(1, mi.Categories, cat, vbTextCompare)
    If pos > 0 Then
    a = Left(mi.Categories, pos - 1)
    b = Right(mi.Categories, Len(mi.Categories) - pos - Len(cat) + 1)
    res = a & b
    mi.Categories = res
    Else
    'Category doesn't exist in the string, so already removed
    End If
    mi.Save

    End Function

    Garowetz

  • Matthew King

    @Garowetz: Thanks for the script. Two questions:

    1. This is stupid of me, but "where" do I put this script. Do I place it in VB in outlook, or is it a text file that save in notepad?

    2. When you say that it dissapears from your inbox, do you mean your search folder inbox or the real inbox. If the real inbox, then where does it go?

    Thanks!

    Matthew King

  • Matthew King

    @Garowetz: OK, never mind the above email. I figured it out, I even edited the script to fit my category names...thanks again for this timesaver.

    I have one favor though, how difficult would it be to edit the script so that in addition to categorizing the emails, it also moved them to a personal folder (in my case a folder with the same name as the category)?

    My work has a size limit for exchange folders so I regularly have to move the emails out of the inbox into personal folders. I have a rule that I run periodically to do this (and I also set my search folders to also check these personal folders), but having it as part of the script would be amazing.

    Matthew King

  • AlroyBia

    does nobody use just a search tool for outlook??? this is much more simple than using these damn search folderl, isn´t it?

    AlroyBia

  • Garowetz

    @AlroyBia: It works great in addition to the search tool ... so you can just search your categorized mail ... also this is a great way of coming up with an inbox zero system all the while allowing you to search the full repository of your mail

    Garowetz

  • Garowetz

    @Matthew King: moved or copied?

    Garowetz

  • Matthew King

    @Garowetz: moved, once it's assigned a category

    Matthew King

Post Your Comments

Got something to say? There are two ways to comment:

1. Guests

Click here to comment instantly.

2. Facebook Users

Click below to comment using your Facebook account.

We're looking for comments that are interesting, substantial or highly amusing. If your comments are excessively self-promotional, obnoxious, or even worse, boring, you will be banned from commenting. All comments are moderated.