Work

Making wireless broadband work on the Eee PC

snapshot05.png
Optus, 3 and Vodafone might claim to only support Windows and Macs with
their wireless broadband systems, but in fact you can use any of them on a
Linux Eee PC without special driver software. Here’s the step-by-step guide to
getting it set up for Australian 3G networks.

With wireless broadband prices getting cheaper and the range of options
expanding
,
having an anywhere-you-go connection is appealing. Asus’ Eee PC is also
mega-portable, so it’s natural to want to get it connected via a 3G network
using a USB modem. Optus, 3 and Vodafone all use the same modem model, the Huawei
E220, which is natively supported on the Eee PC, so getting it working is
pretty straightforward. (We haven’t yet found a reliable solution for using
Telstra’s Next G network, which in any case is the priciest of the choices at
this writing.) If you’ve purchased a 3G wireless broadband card, follow these
steps to get it working on your Linux Eee PC (a wiser choice than Windows, I
might add).

* Switch on your Eee PC (it’s a good idea to start from a freshly
booted machine), and make sure your USB modem is set up (that is, it has the
SIM card installed).

* Switch off the wireless LAN if it’s on (use Fn+F2); it will avoid
confusion and extend your battery life.

* Plug in the modem via the USB cable. Experience suggests it’s wise to
wait 30 seconds or so before proceeding, to make sure the device has been
recognised.

* Click on Network on the Internet tab in the ASUS Task Manager.

* Click on the Create button to launch the Connection Wizard.

snapshot01.png

* Select GSM/3G (UMTS)/HSDPA and click Next.

snapshot02.png

* In the Hardware Select Screen, the plugged-in modem will generally be
selected by default. Click Next. (If no hardware appears, cancel the wizard,
reboot and try again.)

snapshot04.png

* On the Network Registration screen, click Search to find networks in
your area. This can take up to a minute. Once a list appears, select your
provider and click Next.

snapshot05.png

* On the Login Data screen, select your operator (listed under
Australia) from the Operator list. This will provide a suggested APN, User name
and password, which should work in most cases. Click Next.

snapshot06.png

* In the next screen, you can name your connection (’Mobile Data
Connection’ is the default; you might want to add the provider name, or place a number in front to ensure it’s at the top of the connection list.)

snapshot08.png

* That’s all the setup needed. To test your system, select ‘Start this
connection when finished’ and click Finish.

snapshot09.png

To connect for regular use, select Network from the Task Manager, click
on your connection in the list, click on the Connection button, and select
Connect.

snapshot10.png

Troubleshooting: Sometimes, despite your best efforts, the modem will
fail to connect properly. There are a few possible causes:

* Launching the connection before the modem has been recognised. Reboot
and try again.

* If there’s no signal in the area, then the connection won’t work.
Move around the house or outside to see if the signal improves.

* Try deleting the connection, rebooting and starting again –
occasionally the process seems to not work for any detectable reason, but is
perfectly workable on other occasions.

* The suggested User name and password don’t always work. Try replacing
the supplied suggestions with blanks (click on Properties under Networks to make
changes). If that doesn’t work, contact your provider and ask what the settings
should be used.

Comments

  • peter baker

    three has a new internet key that requires some extra steps. The issue is that it’s a “composite device”, it doubles as a thumb drive that stores the windows/mac drivers. confuses poor eee’s

    for more on how to fix this see

    http://dalelane.co.uk/blog/?p=254%C2%A0

  • Sarah Stokely

    Thanks for the tip Angus. :)

  • Christine

    This is excellent support, thanks. Wouldn’t it be great for Linux newbies like myself if Vodafone et al provided this information too! Cheers Chris

  • Trev Holland

    This method does not work for the Virgin Broadband Prepaid sim. Virgin needs PAP authentication during the connection process which the EEE’s network manager does not seem to support.
    I’m in the process of finding a solution to this,maybe a more flexible GUINetwork Manager for the EEE-PC with Asus version of Xandros.

  • David Law

    I too am trying to get Virgin pre-paid to work, but it fails every time… can someone please help with this ?

  • Angus Kidman

    @David — have you tried using the Optus settings on the Eee?

  • David Law

    yes thanks, I assume that to use Virgin I should select Optus, but it just doesn’t work for me… the setting for virgin – are they the same for optus ? Many seem to get it straight out of the box, guess I’m just unlucky. I tried it on my xp machine and the modem works fine, so I know it’s just a eee/linux issue and I see a lot on the net about fixing it but I’m just struggling to get the basics happening… someone else suggested using another version of linux might help. any suggestions are appreciated

  • Les

    Thanks Angus. In my case I can’t get the modem recognised by the Connect Wizard. I have tried a number of times rebooting as suggested but still no recognition of the hardware even though it is showing it is operational with power (green light).

  • Zoey

    Hi Angus, Is Dodo wireless Broadband also able to be used? I think it also uses the same Modem.

  • Angus Kidman

    You could give it a try, though Dodo doesn’t appear specifically on the list — you’d have to give it a try with the Optus option (Dodo resells Optus). Given Optus’ current network woes, I’d be a tad surprised if it worked, and given Dodo’s rock-bottom reputation for customer service, I can’t imagine any help from the source!

  • Ando

    Hi Angus,
    Brand new ee pc, haven’t fiddled with any settings.
    Usingg optus Huaway E220. Followed your directions to a tea.
    Im getting dissapointed, without an internet connection these computers are a bit of a toy. What other options are out there?

    Andrew

  • kim

    I to cannot connect to the internet ,i have had this eeepc 4g surf for a month now and i have tried dodo wireless usb and telstra 3g and now i am trying the vodafone wireless without much luck ,i also followed your instructions to a tee but i think that i will just have to changed it over to windows as i just carnt get it working with linux.

  • Rob

    I bought a prepaid Three E160G modem and no luck whatsoever. I tried my Virgin wifi too no luck. I then put my Three sim in my old Optus e220 wifi modem and didn’t work, until I rang three and they provided me with the correct APN which is 3services – it works a treat on a Asus eee pc i bought someone as a present. I suggest try picking up a cheap E220 wifi modem. They are early technology, but at least they work and should be cheap on ebay. Rob

  • Emily

    i followed your instructions completely. but it didnt work. i decided that becauise it worked on a windows system. something must be wrong. so i kept changing things as i went through.
    i slept on it. and my prepaid phone decided to ask for a PIN number but i couldnt find the book, so i looked through the prepaid broadband book and found that it said an APN… so i tried changing the APN that came up to the one in the book for “using a different modem”
    and it worked.
    bottom line.
    if it doesnt work, after choosing the network in australia, optus only,
    change the APN from “internet” to preconnect and hopefully it should work =]

  • Rod Wallace

    I have tried your suggestions with the Vodafone E220 model and no problems, however with their new usb k3715 model it seems to hang with the hourglass after selecting the GSM / #G(UMTS) / HDSPA

  • M Barnes

    Purchased a Linux machine and Vodafone USB 3G service 16 Jan 09. JB Hi-Fi and VF said it works, followed all the instructions as noted on this page. IT DOES NOT WORK BEWARE. VF has changed the software in the USB and it will now only work with XP and Mac. Linux simply does not recognise the device. I’m sure it used to work in the past but not now. Caused a lot of mucking around getting a refund on the machine and canx a 2 year BB contract with Vodafone.

  • Angus Kidman

    Only the classic cabled USB modem seems to work well with Linux — the stick models cause grief because of the way they work as a USB drive as well. This has been noted elsewhere on Lifehacker, but I’ll add a crosslink to this article as well.

  • Jade

    Just wondering if the telstra pre-paid usb internet adapter also works? seeing as you only
    listed 3, optus and vodaphone.

  • lilyan

    I still don’t understand with “APN”.Is anyone can help?! Thank you!

  • Brent

    Hi Angus, I’ve just picked up an eeepc 701 linux netbook dirt cheap – given it’s a year on from your original post, is the latest Optus wireless broadband stick modem worth giving a go or are there better options? Don’t want to install XP but dead keen to get internet asap. Thanks!

  • Hi Brent, just got a asus eee PC and could not connect with Virgin Broadband. Virgin said the Linux software doesn’t support it and have told me to take it back the retail and get my money back. Does anyone know what internet system does work on this software.

  • cheekychick

    hi,
    had trouble working out how to install my e1762 from virgin. It would not ’see’ it in new connection wizard. I fixed this by restarting with modem attached.. problem solved.
    Am still having trouble with apn, user name etc so still working on it :(

    • cheekychick

      ok.. damn.. looks like it is going to connect then gets some authentication error.. 2 days on this now! groan!
      I have changed the pap/ chap settings as per other sites but still no good.
      Anyone help!
      eeepc 701, E1762 virgin

Post Your Comments

Got something to say? There are two ways to comment:

1. Guests

Click here to comment instantly.

2. Facebook Users

Click below to comment using your Facebook account.

We're looking for comments that are interesting, substantial or highly amusing. If your comments are excessively self-promotional, obnoxious, or even worse, boring, you will be banned from commenting. All comments are moderated.