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Email Etiquette Pages Explain So You Don’t Have To

7:00AM May 21, 2008 | Gina Trapani

Why waste time schooling clueless email senders one by one when you can build a web site to do it for you? A recent trend among email-overloaded web developers who don’t want to explain the basics of email etiquette to frequent senders is to set up a web page that does it instead—then reply to senders with a link to the page, or just include it in their signature. Merlin Mann’s Thanks, No turns down unwanted email; Mike Davidson’s five sentences explains why his email messages are so short; and now Brett Kelly’s BCC, please asks that bulk senders use the BCC field to hide his address from everyone else on a big list. The question is: would you ever actually use any of these explainer pages?


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Ever send or receive one of these explainer pages? Did it work? Tell us about your experience in the comments.


Comments

  • Judith

    May 22, 2008 at 6:15 AM

    Thanks for the post and listing some sites I wasn’t aware of — what a hoot! I am definitely going to check them out!

    I get a ton of visitors from down under at my site:

    http://www.NetManners.com

    Ad-free and everything you’d ever want to know about e-mail etiquette. Tips, Blog, quiz, articles and free services too!

    HTH! ;-)

    At your service,
    Judith

  • Catherine

    July 29, 2008 at 5:57 AM

    When you send an email to someone or even to several… I have one person that pays NO attention to the origination of the email and sends it all back to me. So if I a total of 10 emails to a select group of 15 people…I will get all 10 of those emails BACK in attachments!!! Is there a polite way to say HELLO…pay attention?

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